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08/08/11
Thorough and Knowledgeable
by AMM0323 at Citysearch
Although I had taken my dog to another vet in town, a friend's referral, Dr. Grantham was the one who diagnosed the problem, even after the other vet took X-rays. Not only did he diagnosed an ACL tear, he discovered that my dog had a heart murmur too. Of course, I will be using a specialist for the surgery, but at least I found out what the problem was.
06/24/11
Dr. Grantham is Our Hero
by RisaPizza at Citysearch
My parents to their animals to New Braunfels Veterinarian Clinic for many years. I followed in their footsteps and am very glad I did.
Our beloved cat, Ringo, had a very unusual problem. Without getting into specifics, Dr. Grantham did everything he could surgically to remedy the problem. However, Ringo passed away after a hard fight.
I received a card from the clinic and was really touched. They had told me how much they missed Ringo because of his laid back personality. He was the definition of a "Cool Cat."
The front desk people, office manager and all of the doctors are terrific. If you prefer a male doctor, you can request Dr. Grantham or Dr. Doody. Dr. Pearson is also a terrific choice. She took care of my sweet lab, Phoebe, and was so gentle and loving.
Bottom line, I've read some negative reviews of the clinic, but they all seem to be trivial. Do soem research of your own before you post it. And, also of importance is if you call 20 minutes before the clinic closes, you cannot expect a miracle. They don't have time to solve a problem and gave you good advice to go to another provider for your pet's health.
LOVE LOVE LOVE THIS CLINIC
WOULDN'T THINK OF GOING ANYWHERE ELSE!!
If you're new to the area, this clinic has a fine, longstanding reputation. That's why they usually are booked. Hats off to NBVC!!
06/13/11
Pushed aside
by newbraunfelstx at Citysearch
I recently called New Braunfels Veterinary Clinic about twenty minutes till closing on a weekday. I am fully aware that most vets are completely overwhelmed with many different pets and didn't mind being put on hold for so long at all. I believe that if an animal is in need and a customer has a few questions I should receive a little over the phone attention. Instead, I was asked over and over again about my last visit to their clinic and for my personal information. When the person over the phone finally pulled up my information her voice seemed to drop when she noticed I hadn't done business with them in awhile. I let her know what my cat's symptoms were and she immediately told me how busy the clinic was and how I should go to the Emergency Clinic in town and that they open at six. The person I dealt with may have just been following procedure, but honestly I felt as if I were just pushed aside.
05/01/11
Wouldn't Go Anywhere Else
by AndiO at Citysearch
I used another vet for 20 years and paid an arm and a leg for so-so care for my 4 dogs and 1 cat. A family member recommended NB Veterinary Clinic, so I drove the 26 miles to try them. I couldn't ask for better service from the front desk all the way through the payment process. I usually request Dr. Bjorn Doddy, he is a caring professional. He takes time to answer questions, gives very detailed exams and if there are any issues, you can tell he has the compassion as though it's his own pet. Dr. Pearson isn't a people person, but another awesome doctor for our little babies. Everything that is going to be done or that has been done is always explained in details as well and any questions are answered. I highly recommend this clinic to anyone who cares about there furry babies. Also, for the cost of pet care, this clinic cannot be beat and as said before, the price does not reflect the care given by the entire staff.
10/23/10
New Braunfels Best Vet!
by Shawn022 at Citysearch
It sounds to me that there are a lot of people who seem to think they have more royal blood in them than others. New Braunfels Vet clinic has always been friendly, and courteous. They have taken very good care of our animals and have so for many years. They are the best priced vet in town because they have plenty of business and they don't overcharge you (unlike certain other vets). This vet is one where you get MORE than you pay for. ALL THOSE LOOKING for a NB vet, consider the comments carefully: How many of the comments are from people who went more than a couple of times? How many are from people who have lived in NB for years? My wife and her family have been taking their animals to NB vet for more than 20 years, and I've been going for more than 2 years. So...you decide...
