View Less
Not a good experience for me. My comments are not in regard to the actual service itself but to the customer service. I called and made an appointment for one bedroom and a foyer area, the lady told me that would qualify for their $69 special. I said that was fine. When they came, my roommate showed them the areas and the technician said "That's going to be $216 for four rooms." What????? He told them I only agreed to the $69 special so they did two rooms and completely missed the foyer area, which by the way was the worst area in the house. I called and explained the situation, asking if they'd return to do the foyer area at no charge since I had explicitly told them at the time of booking that's what I wanted done and they said no. Again, the cleaning service was acceptable but the customer service was not. I will find another cleaner to do my foyer area.…
The areas best carpet Cleaner. Had the Millers out to clean my carpet and sofa. They did an excellent job. I usually dont write reviews but I was so impressed with them, I had to take to time to do so. I will use them again, and again. and will refer them to everyone.…
Excellent Highly Reccomend!!. Were very efficient and knowledgeable. The had many more options and services available than any other carpet cleaner I have ever used before, they presented these options and explained well and helped me to pick the treatments that were right for me. Thank you for a great experience!!…
best ever.
We have been using chem-dry Millers for several years and have found it to be the best one we have used. They get stains out other people can't .
They charge for anything out of the ordinary like dog urine but I do not expect them to do my dog urine for free, that would be like getting an oil change and expect to get a tune up for free or expecting them to clean xtra rooms for free.
I have always been pleased with their service and their people.…
Watch for padding the job!!. I had a coupon for 69.99 for 2 rooms, I called Chem-Dry and told them I also had a closet they told me it would be another 10-20 dollars depending on the sz. The carpet cleaner person told me it would be 89.99 because he was charging me for 3 rooms. I informed him that I did not have 3 rooms I had 1 and a half rooms and a closet. Instead of honoring the coupon he walked out. I would check very closely before using this company because I feel they are trying to pad the jobs. They also are not honoring there coupons.…
