Jacala Mexican Restaurant

10/16/09

Worst dining experiences

by Maximilian at Citysearch

The experience was embarassing, awkward and humiliating to me and the lady I was with. When I complained the waitperson went to get the manager but the manager never showed up. The food was highly salted to the point that it was inedible and unhealthy. My companion also ordered some sides that at first were not served with the entree and when asked for them were served in rude and sultry manner. I paid for my food and I cannot express how glad I was to get out of that restaurant.

• Pros: Nice environment
• Cons: Bad service, rude servers, bad food, bad management

10/11/09

Will drive from Houston for their tortillas!

by CKRene at Citysearch

This was our first visit to Jacala. My boyfriend and I came to SA for the weekend and stayed on the River Walk. By the time Sunday came we were tired of the commercialized restaurants and blah food on the River Walk.

As a person who loves to cook and has a deep appreciation for food, I was impressed with everything at Jacala. We were seated immediately and drink orders taken right away (Sangria and House margarita). We ordered the Mole Chicken and the Jacala plate but not before tasting the mole sauce as suggested. The mole sauce ranks on my top five list and the chicken was falling off the bone. The cheese enchilada with carne, puffy taco, and queso were quite tasty. I am not normally a fan of refried beans but wrapped up in one of their homemade corn tortillas with some salsa they were perfect. We liked the flour tortillas so much we asked for some to-go!

Our service was spot on. We didn't have to ask for anything and our chips, salsa, and drinks were always full.

I can already tell you I will be craving the chicken mole and the tortillas, so we'll definitely be back! Thanks to the Jacala family for a great dining experience.

• Pros: Food, Sangria, Waitstaff
• Cons: My tummy isn't big enough!

11/11/08

Best family Tex Mex in San Antonio

by joe1080 at Citysearch

Tried it for the first time after reading the reviews to form my own opinion. Family loved it. We found it moderately priced and extremely tasty and family oriented. Best kept secret in San Antonio! Ask for the flour tortillas because they won't bring them unless you ask. Try the platter! Best deal.

• Pros: Great food
• Cons: Ask for flour tortillas if you want them