Noble Inns Aaron Pancoast Carriage House

Doesn't Recommend

cmagjr

Joined 4 years ago

Southern Hospitality is Non-Existent. Oge Inn is very proud of its view and the prices reflect this, not service or comfort. We reserved months in advance for a special anniversary. The 14 day refund policy is iron-clad and will not budge for a sad, but true story of job loss 12 days in advance. In addition to deposit loss, they did not want to refund a gift certificate towards a postponement of the trip stating that it would only be applied towards a future two night stay. I am sure normal gift certificate purchases do not have to agree to minimum night stays. So, rather than lose $750 (for a two night stay), we decided to forge ahead. The spouse now needed to work that Sat due to the family's job loss. An arrival of 6-7pm (actual 5:30pm) required multiple negotiations to be greeted in person, rather than be left with the code for the front door and find ourselves to their premier suite. We weren't crashing on a friend's couch. Breakfast is only available 8:30- 9:30am on weekends with coffee at 8am or so. The Riverview suite is as pictured with a pleasant bathroom. The bed, however, is as historic as the house. I padded a comforter on my side to try to achieve a couple hours of sleep and my husband borrowed the chair pads to place on the floor to offer more cushioning and comfort than the bed allowed. At 7am, we got reservations at The Westin Riverwalk, since by this time I was hallucinating about their heavenly beds and forfeited our second night's stay at the Oge. The breakfast was measured and skimpy, extra not being offered. We had a friendly, plentiful, courteous breakfast at The Guenther House on our way to the Westin. We have stayed at bed and breakfasts that were half the cost of the Oge, with twice as much care and consideration for actually having repeat visits (George Blucher House in Corpus, Brazos B&B outside Brenham). The amount we spent at the Oge would have paid for the nicest suite at The Westin Riverwalk, do yourselves a favor and skip this meager offering.

Doesn't Recommend

meh74

Joined 7 years ago

Nothing Noble about Noble Inns. Please do not stay at any of the San Antonio based Noble Inns.

First, the "Inns" are located on the wrong side of the tracks, if you arrive at night, like my wife and I, you will be VERY suspicious.

Second, the service is non-existent. The managers don't even know how to get you to the hotel when you are in the San Antonio area.

We were treated with contempt, and rudeness upon arrival. Note this arrival was only possible by the kindness of Courtyard Marriot employees.

Third, Noble Inns wanted a 14 day cancellation notice. How many people can meet that criteria? We left after only one nights stay, and we were charged for two.

I could keep going, but I believe you get the idea... stay anywhere but Noble Inns, San Antonio.

Thanks

Recommends

Contributor

Joined 10 years ago

A pair of inns in the historic King William neighborhood.. The Scene
This property is comprised of two distinct buildings--The Jackson House and The Aaron Pancoast Carriage House. While the houses are positioned just a short walk apart, they share an atmosphere that is warm and hospitable. The inns are a short stroll to the River Walk and within easy driving distance of many other San Antonio attractions.

The Details
The Jackson House is a traditional bed-and-breakfast offering cozy rooms with antique furnishings and claw-foot bathtubs. Homemade breakfast is included with your stay here. The Aaron Pancoast Carriage House provides a more private B&B experience. Each suite has its own kitchen stocked with expanded continental fare. Pampering touches all around include fresh flowers, lace-trimmed linens and Godiva chocolate turndown service. With its Victorian stained glass and heated swim-spa, The Jackson House conservatory is a lovely spot to unwind.