The Spaghetti Warehouse

07/07/10

Spaghetti Warehouse

by crispino at Citysearch

just got back from the meal from hell. Terrible service and the quality of food was the worse. We were too busy trying to keep a fly from landing on our food. The ministrone soup was tepid temp. and lousy. Had planned a party of 50 to go there next month but boy! am I glad we went to scout it out first. Will never go there again. Carrabas or Olive Garden will be our choice. I work in town and am asked by tourists where to go get spaghetti. Never! Never! will I recommend Spaghetti Warehouse. Oh, and the wine...It had a head on the glass bigger than Simpsons head. I rate this restuarant a big zero...it's over-rated, a tourist trap! It's seen it's better days. By the way, the seating room has the filthest chairs I have ever seen. They haven't had an upholstery cleaning in years. Imagine the bed bugs in them. Thank you, but no thank you! I'll pass.

• Pros: none
• Cons: terrible

03/18/10

Worst service

Contributor at Citysearch

The service was terrible. We had to wait forever to get a table then forever to get our food which wasn't very good anyways. Don't waste your time.

10/15/08

Frozen Food Quality Italian

by selectiveeater at Citysearch

Worst so-called Italian joint in town! Save your money because you can get the same cheap quality food in the frozen food section at your nearest grocery store. I've had the spaghetti, lasagna and cannelloni here and none were fit to eat. The only reason I have visited more than once is because co-workers insist on having their b-day parties there. Besides that, the food is always cold. I once sent a cold soup back and when the waitress came back, she said, "Oh, the crock-pot wasn't plugged in. I had to microwave it." WTF? The other time my lasagna was room temperature and the last time I went there, I got sick. Another reason to avoid this place is the slow service and rude waitstaff. On every visit, we have had to wait over 15 minutes to get the waitress to return with the bill. I will definitely not return.

• Pros: sourdough bread is okay
• Cons: Very slow service, terrible food

09/05/08

WORST SERVICE EVER!!!!!!!!!!!!!!!

by metalmad1 at Citysearch

WORST SERVICE EVER!!!!!!!!! On multiple occasions I have attempted to enjoy the San Antonio, TX location off Houston St. only to leave disappointed each time. The host staff is rude and the waitstaff non existent. Even when there is no one in the building they wait is always 5 - 15 minutes. Then when you finally get a table the wait staff takes a least 15 minutes to take your drink order then another 15 to bring it to your table. So if you enjoy rude and bad service this is your place.

• Pros: Location
• Cons: Horrible Service

07/19/08

Abysmal

by MoreThanAnswers at Citysearch

I want to think this experience was an aberration, but it was consistent with my experience at other Spaghetti Restaurants in Concord, CA and Columbus, OH.

- The food was not hot. This was not just me. It happened at another table.

- The Sausage Penne Pomodoro was off. Something tasted wrong with the sausage.

- The appetizer was toasted sliced french bread with three unremarkable garnishes.

- The service was truly poor. It was clear that the restaurant was badly managed.

- The manager clearly took my criticism personally.

I have a reputation of having an iron stomach, but I got sick in the bathroom.

• Pros: Family atmosphere
• Cons: The food, the management, the service and the value of the food. - Go to Olive Garden.