Landry's Seafood House
San Antonio, TX 78205-2646
Phone: (210) 229-1010
- Price:
- $$
- Hours:
- Mon 4pm-10:30pm, Tue-Thu, Sun 11am-10:30pm, Fri-Sat 11am-12am
Editorial Review for Landry's Seafood House – by Citysearch Staff
In Short
This high-profile seafood chain features interior design that is a studied blend of faux French Quarter formality and bait camp casualness that accommodates a wide range of diners. Start with gumbo, salad or appetizers ranging from oysters to boiled shrimp. Broiled, grilled and fried seafood entrees include crab, fish and shrimp. For non-seafood lovers, there are a variety of steak, chicken and pasta options.
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User Reviews for Landry's Seafood House
07/10/2008 Posted by Humbled
Landy's is over priced for the quality of food and service, but the customer service from both the store and their corporate office left me with a new sense of humility. I once thought that even one person mattered and could be heard. I find that they are into policy and not people, and into custom and not customers. One of their managers took my credit card home by mistake and then was out of touch for two days while my vacation to San Antonio was being ruined. When I contacted the corporate office I was put off and ignored until I was at the end of vacation and on a flight home. I was told that the restaurant was busy runnig a business and my problem was just an inconvience for me. I now see that at least with Landry's and corporation, customers and people do not matter even when they ask for emergency help. The help they finally gave me was to offer to cancel my credit card for me, even when they had it in their hands and could have securely mailed it to me. One customer does not matter to a corporation or a machine. One customer does not matter to Landry's or its people. I am sure that I do not, and I am sure that you do not as well. You decide if this is the type of place to support or not.
05/09/2008 Posted by TayR
I was in San Antonio this week, and ate at Landry's last night with some friends. This was BY FAR the best experience i had all week. The service was excellent. Let me tell you, the garlic bread is heavenly.....Everyone at the table absolutely loved their meals. It was GREAT. I will go back.
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