Michelino's

04/18/11

"One out of two a'int bad"

by remac at Citysearch

Visited San Antonio in April 2011 to see bluebonnets. No bluebonnets to see, so we spent time on Riverwalk during Fiesta. Resturant very busy. Mother very much enjoyed the chicken piccata-type dish. Daughter's order for angel hair pasta and pesto with chicken came with shrimp. Chicken piccata dish was exceptional; shrimp and angel hair was watery and bland. Wait staff was less than impressive. Bathroom was clean. Reasonably priced.

06/25/10

Worst Restaurant

by perezrev at Citysearch

We were a group of four adults. The service was not good, but the worst part was the food. We all ordered different plates and they were all bad and tasteless. The server couldn't care less!!!

• Pros: None
• Cons: Terrible food, bad service

10/14/09

Pubic hair in my coffee

by garciamnuno at Citysearch

When I stopped over to have a couple of expressos with my dad, the server took no less than 10 minutes to pay any attention to us and the place did not look that busy. Eventually we ordered 2 expressos and waited an additional 10 minutes for them. When they arrived, they were cold and we received no spoons. When we asked for spoons, the Server seemed slightly outraged at my line of questioning but eventually complied and provided us 2 soup spoons which were bigger than the coffee cups. I started drinking my coffee and felt some hair in my lip. I then removed the "hairy curly folicles" from my mouth and went to speak to the manager. I was outraged!. when eventually he came over, he was pretty blaze about the whole experience and did not even apologize. How this septic place remains open is beyond me. This place is an absolute disgrace.

Eventually I called the general manager that evening since the same company manages Michelino, Lone Start Cafe and another restaurant. I explained Debbie...the general manager what had happened and she agreed to give me a $20 voucher for the inconvenience. We decide to accept it at the Lone Start cafe since we had no desire to go to Michelino's. When we arrived at the Lone Star cafe, the upstairs area close to the kitchen did not smell very nice...in fact it smelled sceptic (my dad used to be a restaurant health inspector and he was the one to point this out). Eventually we picked our $20 voucher and decided to use it on a beer and a margarita. Eventually it was pointed out to us after making the order that the voucher could not be used for alcoholic beverages ( it did state so in the tiny print...font size about 5).

So basically to cut a long story short, that day I drunk pubic hair and I was made to pay for a drink in a place I did not even want to go.

I had always boasted to my father that the service in this country was 2nd to none. YOU SHOULD BE CLOSED DOWN on the grounds of lack of hygene and disgustingly sub standard service.

• Pros: septic kitchen
• Cons: pubic hair in my coffee

05/11/09

Food Sickness and Horrible Food

by tirade at Citysearch

This was the worst dining experience, food wise, I can recall in 40 years. My family wanted to eat on the Riverwalk for Mother's Day/ Anniversary, My daughter wanted spaghetti, so we chose the patio at Michelino's. We had bland tasteless food, followed by a night of hell. We were sick to our stomachs (food contamination), going at both ends and so exhausted we didn't even sit up until after 2pm the following day. The desert, which we ordered because our food was horrible (look and taste), was not authentic or worth finishing either. I don't think they know what Tiramisu is, as when I mentioned to our waiter that it wasn't typical, he said that people had commented about that before. He was nice, but not concerned about our food experience. The only good part was the scenery. This restaurant should be SHUT DOWN.

I do not like to complain, and like to assume everyone is doing their best and can have a bad day, but this seems to be a consistently bad restaurant, after now sitting up to review it.

It RUINED our vacation!!!!!

• Pros: Setting Only
• Cons: NO TASTE, contaminated--food sickness

05/03/09

Not worth the money

by devina620 at Citysearch

Upon entering the restaurant we were struck by a musky smell that was not very appealing. We were looking forward to a good Italian meal, but were sorely disappointed. My boyfriend and I both ordered pasta dishes and received a large amount of very bland, flavorless food. Our waitress asked if we wanted parmesan on our pasta, when I said yes, she proceeded to put her hands all over it while she struggled to shred some onto my plate. This is not what I consider to be a cleanly thing to do, needless to say, my boyfriend skipped the parmesan. This restaurant seems to subscribe to the philosophy of quantity, not quality. We would not recommend dining here despite the pretty scenery, I know I will not be returning.

• Pros: Pretty scenery
• Cons: just about everything else.