Florists >FLORAL ELEGANCE LTD. San Antonio Florist | Wedding Planner
1844 Fredericksburg Rd, San Antonio, TX | Directions 7820129.462192 -98.523715
Neighborhoods: Jefferson, Central San Antonio
Amazing Florist!! – Floral Elegance, Adrianna and Mike, You guys are truly Amazing!! I am a UCBerkeley student, which means I had to plan most of my dream wedding while attending college away from home full time. For any of you who have been in my shoes before, you can appreciate what it takes to plan your wedding away from family and friends back home. It's definitely not easy!! The trips back and forth, shopping for dresses with mom and best friend, scheduling the Church, Honeymoon destination, looking for the perfect Venue, Catering, Flowers and Decor, Photographer, Music, and the list goes on! It's a nerve racking experience! But, let me tell you, when it came time to plan my wedding flowers and decorations with Floral Elegance, I heard nothing but great things from every venue I visited in San Antonio, including a couple of their competitors, and their wedding photos and website showed me all I needed to see. It became apparent to me that Floral Elegance had earned their respect from these venues, as well as their peers, and It was clear who I could trust to handle business while I was back in college. Adrianna was very knowledgeable and helpful with her recommendation of flowers, colors, design, and decor ideas, and communicated with me via email, with an amazing understanding of detail, budget, and photos. I met with them on a couple of brief occasions while visiting, but when my big day finally came, everything came to life, exactly as we had planned!! I love you guys and I wish you all the best with your business. I am so blessed to have met and worked with you. I pray that this review will help you more! Thank you and God Bless!
Sadly Disappointed – We found Floral Elegance on a wedding website in December 2010 and after much research, we decided to go with them for our wedding because of their beautiful arrangements and good reviews. Our wedding was not for a while, but we felt it was necessary to book our date: 9-10-11.
I emailed Adriana about our interest and she responded quickly. She asked us what we were looking for and for our budget. She then proceeded to email me with what she proposed we could do for our budget and she set up an appointment for me and my fiance to go into their store.
Upon arrival at the shop, we were met by a male assistant that informed us that Adriana would not be available because she was meeting with another bride (she said she would personally be meeting with us). Adriana's husband seemed to feel bad that we were not able to meet with Adriana, so he tryed to intercept our questions, but only made things harder for us. The assistant had no clue what we were working on with Adriana and pushed his own ideas on us. Everytime we would try to give him an idea of what we wanted, he persuaded us against it.
Due to HIS flower choices for us, it caused our proposal price to go up $1000 (we did not discover this price difference until 2 weeks later when they emailed us)!!! They were unable to provide us with vases to our liking (which they insisted on purchasing for us-to add to our price), so we told them not to include it in our pricing.
After several emails back and forth (over a 4 month time period) we became very frustrated and decided to wait a little while to decide on the flowers (since we had put $ down to secure our date and had time).
It would take at least a week for a response, up to 3 weeks on one occasion.
After still not having a signed proposal or agreed upon flowers, Adriana emailed me and requested us to pay a 50% deposit. WE DIDN'T EVEN KNOW WHAT FLOWERS/VASES OR ARRANGEMENTS WE NEEDED, but they were still asking for money.
Now after some hardships, we are unable to shell out $3300 in flowers, and have decided to use that money some where else that might be more useful. We emailed Adriana to see if we could use the $150 deposit we put down towards a bouquet for myself (so I can still have a beautiful bouquet) and she responded:
"I am sorry we cannot use the deposit on a cancelled wedding contract for 1 floral bouquet. You are basically cancelling the contract and want to use the $150.00 on one item. The $150.00 is part of the time spent on putting everything together and research for ideas done especially for your wedding . I hope you understand."
Really?!?!? We never even saw this lady and her ASSISTANT met with us once for 1 hour, sent maybe 4 emails and they can't give us flowers for the money we spent? I think that is very rude considering the service we received.
Floral Elegance is obviously a retailer that has to overprice their flowers for the retail space they pay for and refuse to honor money when it is put down for services. I was excited to have them cater our wedding, but I feel that because we weren't willing to pay more than $3,000 for flowers they are not going to accomodate us as well as the up-scale weddings in Stone Oak that they cater to.
This is an unfounded flagrant attack and misappropriation of communication medium. We have successfully accomplished well over 2000 wedding floral and decorative services with a combined number of 4000 clients within our 14 years of operation. We average approximately 9.2 wedding appointments weekly, resulting in an annual average of nearly 450 prospective clients, blessing us with approximately a grand total of nearly 6,300 prospective wedding clients in 14 years!!
My Daughters Most Beautiful Wedding and Perfect Day! – I will treasure your kindness and the beauty of all your floral creations that made my daughters wedding the most beautiful and a perfect day. God has placed you and your husband in this business to use the gift He gave you in floral arrangement and decor. No one could have pleased us more!! All the other details you handled for us were perfect as well and very appreciated! Thank you for making everything so special for my baby girl!
My Wedding Turned Out Perfect! – My Wedding Turned Out Perfect at the Dominion! Everyone complimented on how beautiful the table centerpieces and table accents turned out and how much attention to detail was put into the overall design and decorations of the wedding. I appreciate you guys listening to my vision and enjoyed working with you as it all came together on my wedding day. For those of you reading this review, and perhaps still shopping around, I recommend Floral Elegance, Ltd in San Antonio, but don't take my word for it. See for yourself, I promise you won't be disappointed. Thanks again Floral Elegance and Best Wishes!
A. Prescott- Jan/2010 Bride
Awesome Florist – If you need a Florist, Floral Elegance is the best choice in San Antonio! Believe me! I had seen their designs being delivered to some of my friends at work, and was always amazed by the design. They were not the average design from those shown on typical floral websites. It's as if they wanted to distinguish themselves from all the others. Surprisingly, I saw a floral design being delivered today and said to myself, "they look like a design from Floral Elegance", and they were, but only this time they were for me! It was our anniversary!! I immediately called my husband to thank him and asked how he heard about them, and explained, then he said he wanted to give me something special for our anniversary and had heard good things about them, so he stopped in, and was immediately blown away by the designs they had on display. But the designs he saw were Silk. "They looked so real!", he said, so he knew immediately he had made the right choice! The floral design I received was fresh, and believe me, it made my day! I encourage anyone to give Floral Elegance a chance. You won't regret it! Promise!!!
The Best Florist in San Antonio! – All I can say is "These guys are awesome"! Found out about them about a year ago when I received flowers from my Fiance. They did such a wonderful job and made such an impression, that a month later we met with them to do the flowers for our wedding. Our wedding turned out absolutely gorgeous. We spent about $15K for flowers, linens, ceiling treatments, lighting, that everyone to this day is still talking about it. We will most certainly remember this day for the rest of our lives together. Well, I have just been blessed with a baby girl, and guess which Florist I received flowers from, you guessed it, "FLORAL ELEGANCE". A tear came to my eye just thinking about everything they did for us for our wedding, that here they were again, delivering flowers to me at the hospital. I am sure they will be in our hearts and providing us service for years to come. I wish them all the best and hope this time I have taken to write a review on your website will help them a little more. To Floral Elegance, if you run across this review, thank you again for everything and keep up the good work. You will be the only Florist I will ever recommend to anyone who ask. God Bless You and Your Business.
Linda and Curt Curtis
Awesome – This husband wife combo did my wedding and they are amazing! They were fun to work with during the process of figuring out what we were goingto do. Very creative. I loved my flowers so much. Just gorgeous.
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