Wow, can't believe all these fake
reviews!!!! Beware Beware Beware!!!
Lady I spoke to on the phone! A weak weak salesperson! I told her I wanted to talk to her boss cause I was given a lower price the day before and she stated that she was the owner (not true) and if I didn't like the price I can go elsewhere, then she hung up on me!!! I did spend my money elsewhere, and signed a contract with their competitor!!! What she didn't care to hear was I need a limo every week for a local lottery winner!!! If this company is too incompetent to hire good people! Don't trust them with a very important event.
BEST EXPERIENCE EVER !!. My friends and I used this limo service for our girls night out at the New Kids On The Block concert this weekend. Not only was it easy to rent the car over the phone with Kent, but the car was beautiful and Andrew the driver was excellent. He was very professional,courteous and attentive. We were very pleased to see that the beverages were restocked when we came out of the concert! He even stopped for a bathroom break! Thank you for a wonderful time guys !!!
Great Customer Service and Very Reliable. This company was fantastic! We had a corporate retreat for about 50 people at a San Antonio resort and they were so reliable, trustworthy and accomodating. I have never had such great group transportation service. I would highly recommend this company (and Kent, the owner, in general).
GREAT FIRST TIME FOR MY LIMO RENTAL !!. This was my first time to rent a Limo. I am 54 years old, divorced, and my best friend and I whom I have known a long time have been under a lot of stress--job, friendship, and other misc things in general. I figured we just both needed a good night out on the town as we are good freinds and both of us had been working a lot lately. I decided to surprise him with this idea, and I just had general plans--drive around, talk, have a few drinks, maybe pick up a couple of our friends (of whch we decided to pick up this one couple we knew. They were home and went with us--spur of the moment) go to eat at a restuarant. That is what we did. We went to a resturant on the Riverwalk(won't let me use the correct spelling of resturant)--the four of us-- and had a great time. Our Limo driver, Antonio, was great and very helpful as this was a Saturday night and we were picked up at 10pm(right on time at my home) , with limited places to eat this late at night. He made recommendations and we chose Dyck's. The restuarant of course had great food and enttertainment! We then called Antonio and he proceeded to pick us up and take us home-- the couple and then us back to my home, where my buddy had come over, unknowingly of my plans for the evening. We were treated like VIP's and I will definitely use Elegant Ride Limo service again!! Superb service. This was planned spur of the moment on Saturday afternnon and Kent Mantle handled everything plainly and professionally. SUPERB SERVICE !! THANKS!! Henry.
Best service. In response to the never again review. I am Kent, the General Manager of Elegant Limousine. There is always two sides to a story. The review states Elegant took 30 min. to drop the elderly off. The Brides fails to say the guests were 25 min. late getting into the limo, and she made the decision to walk the two blocks to the church and not wait for the Limo to drop off and return for her. From then on there was no pleasing the bride. IAlso if your wedding is downtown, and you don't want to ride around downtown I suggest you instruct the chauffeur where you would like to be driven. Communication with the chauffeur is the key to a wonderful romantic drive. Always remember... COMMUNICATION and there is always two sides to a story.
Never again. I hired Elegant Limosuine for my wedding day. They arrived at the hotel on time and dropped my older relatives off at the church which was less than 1 mile away. 30 minutes later(!), they still hadn't come back for me, the bride!! Time was ticking so I finally made the executive decision to walk to the church in sunny 90 degree weather in a dress that weighed 10 pounds. I was pretty livid (and sweaty). After the ceremony, we asked to be driven around San Antonio for 30 minutes. I was parched from my previous trek and he didn't have any water. Only lukewarm sprite. For our "romantic" ride the driver decided to take us through downtown stop and go traffic. I felt like i was going to be sick. I made him take us back to the hotel an hour early. I was going to see if anyone else wanted a ride since we had paid for it already. When I went inside, he tried to take off. I wouldn't recommend them to anyone who wants an upscale limo ride. Maybe for prom. And definitely don't include a 20% tip beforehand like I did.
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