10/23/09

Won't be back

by AddyNurse

Service was slow and we had the same experience with the workers all being at the sushi bar being loud and joking around while we sat there waiting for service. I ordered the lobster tempura and it was terrible. My friend, who is huge on sashimi , could not even eat her sashimi plate. She said it did not taste fresh and smelled bad. We left and paid( maybe we shouldn't have) without really eating anything. It was our first and last time there.

• Pros: The Miso was good
• Cons: Everything else was bad

08/23/08

So so food, horrible people

by berkley92

The dining experience at Koi Kawa was horrible. Upon entry we were asked to wait for a table, but then no one came to seat us for at least 5 minutes. I understand that a restaurant is going to be busy on Friday night, but they were majorly understaffed. We finally were put at a table BUT THEY DID NOT HAVE ANY AVAILABLE MENUS FOR US!!! A waiter finally came to the table with that deer in headlights look on her face, she was completely overwhelmed, which made us a bit uncomfortable. She got our drink order and wandered off (we still didn't have any menus), and finally returned after another 10 minutes or so. I managed to get up myself and snag some to go menus from one of the two sushi chefs, whom i couldn't help but notice were both drinking beer and taking sake bombs with the customers sitting at the sushi bar (at least someone was enjoying themselves), but after we finally ordered our sushi at least i had an explanation as to why we did not get our food for another hour.

The sushi itself was mediocre, the fish itself was fresh enough, but the rolls were very sloppy (i wasn't surprised since the chefs were so inebriated) I can't imagine that it's legal to be wielding those sharp knives while under the influence. The flavor was there but my rolls looked like they were partially chewed already. Also the people at the sushi bar were so loud and obnoxious and vulgar, receiving many a dirty look from the families sitting in the dining room.

Bottom line is that that place needs more menus, and a more disciplined wait staff, i don't know how many times a waiter cruised by our table while our drinks remained empty until we received our check. I will never go back there.

• Pros: fresh fish
• Cons: horrible service from the kitchen and waitstaff, its a dodgy restaurant

07/16/08

Best Sushi in San Antonio, great view and good service

by CBHenry

My husband and I just dined here Saturday night. Immediately got seated and had a great view of the Park next door. Prices were reasonable and the service was prompt and helpful. My favorite was the special Sara roll, which was divine. My husband loved the tuna sashimi so much, he had to get a second order. We also loved the special shrimp tempura roll. Overall, an excellent experience. We will definitely visit again soon!

• Pros: Food, ambience, view, service
• Cons: miso soup was too salty