Spectrum Health Clubs
San Antonio, TX 78209-4805
Phone: (210) 822-4742
User Reviews for Spectrum Health Clubs
06/14/2008 Posted by MizKitty
My friend and I both joined at the end of May. I've been a member of a few different gyms, and this one definitely has the nicest facilities. Clean, spacious, and comfortable. I do like the fact that there are Womens Only facilities, which include most of the same equipment as the main facilities downstairs. The dressing rooms and showers are always clean and do include free amenities like shampoo, towels, soap, etc. A few years ago, I swore NEVER to use the showers or dressing rooms at a gym, but after a few visits, I made an exception. Even if you are a modest, private person, you will feel comfortable at Spectrum. The manager, fitness instructors, and other employees are very friendly. However, our "free tour" lasted less than 10 minutes and the young woman who led us around could not have been less helpful and seemed rather bored. She never really answered our questions except to say either "Yeah" or "No". Anyone who shows new people around should have SOME type of customer service training! A few days later, the same girl chastised my friend for putting her used towel in a laundry bin (turned out to be the wrong one, but no one told her that on the tour.) The manager really tried to convince us to spend extra money for personal training sessions and other services, but hey, we are TEACHERS. We don't have several hundred dollars to spend on that type of luxury. So, after we declined, then suddenly the staff stopped paying any attention to us. That is fine, but it's been almost three weeks, and we are still waiting to receive our membership cards! Our friends received theirs within a few days. I'll end on a positive note: Her kids love the day care center. The Cycle, Kick Boxing, and Tai Chi classes are excellent, with enthusiastic and very helpful instructors. But the BEST class is ZUMBA. We love it, and are already seeing noticeable results!
Pros: several locations, extended hours, day care available, womens only facility
Cons: tours should include more info
03/26/2007 Posted by sunshinesally
The Spectrum Club not only has friendly staff, but the atmosphere is clean, bright and full of modern fitness equipment. The lockerooms are amazing. They are clean, smell great, offer towels, and all the amenities like a spa experience. The fitness instructors and personal trainers are knowledgeable and truly want to help. This club has a fantastic pool, and many different classes like yoga, cycle, and pilates. Not only is the location convenient, but I enjoy working out there. They also have a great center for kids and many acitivies to keep them from boredom. I would recommend Spectrum to anyone. It has been great for me.
Pros: Location, cleanliness, atmosphere, experts, service.
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