(210) 736-1017
117 W Craig Pl
San Antonio,
TX
78212
29.4521
-98.4944
Neighborhood: Monte Vista
08/20/08
Best Customer Service B&B
by bestchampeva
Recently, I planned a big birthday surprise for my girlfriend by making reservations at the Inn at Craig Place. Unfortunately for us, we arrived only to find out our reservations were scheduled for the wrong day due to the scheduling system. Once we explained the situation to Greg and Kelly Alba, they were very apologetic and ensured us they would take care of us. They did exactly that. We waited about 15 minutes in the lobby while their whole family helped get our room in tip top condition. I ordered the birthday package with my stay in the Happily Ever After room and it was exactly what I wanted. They even made breakfast accomodations for my vegetarian girlfriend. This place felt like a home away from home but BETTER! I highly recommend this place to any and all honeymooners, people looking to take a break from their hectic lives, and all others looking to escape. The customer service here is impeccable and I'm more than sure I will be back for more. And this is not even mentioning because of the inconvenience and mix up, Greg and Kelly refunded my full payment for our stay.
- Pros: Very Clean Room, Accurate Photos on Website, Best Customer Service
- Cons: Room Slightly Smaller Than Expected, No Garden Tub for Couples
05/27/04
Beautiful Small Wedding
by jkbritton
The sisters awho run the Inn made our wedding day perfect. Our private wedding that was held there was done with taste and consideration. They took many digital photos during and after the ceremony for us, which turned into beautiful pictures of our big day. We did not stay at the inn so I cannot comment on that, but I can say that the home is lovely and the ladies who run it are wonderful. This is the ideal place for a private or small Texas wedding.
- Pros: Lovely for Wedding
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