06/13/09

Amazing Clothes, Great Prices, Friendly Staff!

by jewelz3

The staff is what makes Encore special: they take the time to help you find exactly what works for you, with never any pressure to buy. They carry high end designer clothing in current styles at good prices. My daughter flies in from Portland, OR to shop there and loves the shoes and jeans.

I am fond of St. John and own several beautiful outfits I will always treasure.

There are always mark downs of 20% to 50%, and end-of-summer and annual sales to look forward to.

I send all my friends to Encore!

• Pros: Best selection of current styles at great prices
• Cons: None

06/09/09

Fakes Bags and Rude Staff

by Raven78209

I went there last week. I asked 2 different staff members about consigning and they talked to me like I was some worthless person who didn't have items that were good enough for their store. Their loss.

There were some really cute clothes at good prices. The shoes were really overpriced for used shoes. Used Louboutin flats for $250? With the economy the way it is, department stores are selling these shoes NEW for that price. The bag sections are a whole different story. They sell the low end stuff and fake bags on a bookshelf, and the good stuff is put behind a glass case. They were KNOWINGLY selling fake bags. They weren't trying to dupe anyone, the bags were not in the glass case, had low price tags and when I asked the sales associate, she told me that they were fake, but this is TOTALLY ILLEGAL and immoral! Many people don't know this, but shop owners certainly do. It is illegal to have a venue that sells fake designer goods whether it is new or used.

Based on the rude staff and the fact that they sell fake bags, I would never go to their shop again.

• Pros: Good clothing prices
• Cons: Staff and accessories

12/19/08

I travel from out of town to shop here!

by bigspursfan

I have been shopping at encore for at least 8 years now. I have seen the clothing brands get so much better over the years, and the store is just exceptional. On my last visit, I walked out with 4 juicy track suits, a LV tote, 5 unbelievable pairs of shoes, and some great bits of jewelry. In fact, I couldn't stop thinking about a bag I wanted but did not buy, so I called the store when I got back to Houston and made arrangements to have it shipped to me. Great service! No, the prices are not garage sale prices, but neither are the clothes. Every high-end purse I own has been purchased at Encore. This store is so worth your time, but not if you are looking for cheap clothes at cheaper prices. Which is why I love this store, and make a point to stop in everytime I travel to San Antonio. My only suggestion - have a website where one might be able to purchase bags and jewelry online.