1931 NW Military Hwy, San Antonio, TX | Directions 7821329.528671 -98.519468
Mon. - Sat. 10am - 4pm;Sun. CLOSED
Neighborhoods: Castle Hills, Northeast San Antonio
THE BEST RESALE I HAVE EVER BEEN TO!!!!!!!!!!!! – I HAVE BEEN TO THIS SHOP AND IT IS NOTHING LIKE THE NEGATIVE REVIEWS MAKE IT OUT TO BE
I FOUND THE INVENTORY AMAZIING AND THE PRICES AND LABELS INCREDIBLE. THE STAFF IS FRIENDLY AND HELPED WHEN I ASKED FOR IT. YOU REALLY NEED TO CHECK IT OUT FOR YOURSELF!!!!!!!!! I WILL MAKE THIS A REGULAR STOP ON MY SHOPPING TRIPS!!!!!!!!!!!!!!
Great labels – Wow, what a lot of bad reviews. Since there is never an excuse for bad customer service EVER, I had to see for myself. Maybe they got the hint and changed the staff attitude! The girl behind the counter was attentive at the appropriate time. She did not ignore me nor did she lunge at me the moment I entered the store.Personally I don't like to be accosted by staff when I enter a store. I'm a professional fashion stylist and I found the merchandise to be of top quality, clean, well organized and the labels were great. In short I was impressed. I live in Dallas and this store is on par with our consignment stores.
Horribly Rude Staff – I made my one and only visit to the shop recently. There were no other customers but the two sales woman at the counter did not even look up to greet me. I shopped for about :10 minutes and walked out when I heard the comments they made when someone phoned and asked a question. I will NEVER shop there again.
Overpriced and rude service – I looked throughout the entire store and no one offered to start a fitting room for me, much less acknowledged I was there. It was difficult to find nice stuff under $50 and everything was overpriced. I saw an item with the original price tag at $17, but their price was $23!!! I tried an item on for $48, but it had a stain on it. I mentioned it the sales lady and she took it from me very rudely and said "I'll put it up." I thought we could negotiate a price. I left immediately. I will not ever shop there again and neither will anyone I know!
Snots-ville! – My husband and I walked in. We wandered for over 15 minutes. There were two workers. Neither lifted their head to say hello or acknowledge we existed.
Plain decor, nothing fancy, nothing on the walls. Blah! The window displays are pathetic. Nothing on the outside of the boutique says, "Come in here!"
The selection was very high end. Lots of clothes for older women. Not much for young, hip gals. I saw a couple of Mossimo from Target (OUCH!), Lee's, and Levi's.
I purchased something. Still no dialogue with the sales gal. I guess my Givency blouse and ?Juicy Couture clothes did not go with my diamond watch!
My diamond jewelry and Gucci bag may be there, but my credit card will not let me go in again! Denied!
NICE CLOTHES – Great clothes, mostly small sizes....nothing ever $8.50 as suggested.....horrible staff......VERY SNOBBY STAFF.... uncomfortable place to shop because of the staff..... TOO BAD!
love this shop! – i enjoy shopping at encore and have had a pleasant experience consigning there too!!
friendly staff and service!!
great labels, poor customer service – I have shopped here for years. I love that it is organized, clean, and has great labels at good prices. I would agree that the staff is not very friendly and almost never greet or acknowledge you while shopping. But, the finds make up for this issue. I mean, the staff is not downright rude, but needs to improve their customer service.
Great finds!! . . . Poor service – Have the patience to look through many packed racks and shelves for designer finds from Diane von Furstenberg, Nanette Lepore, even Jimmy Choo to Banana Reublic and Target (i.e., Isaac Mizrahi for Target) and a few knockoffs in between? Yahtzee(!) this is the place for you. Be darn sure it's a keeper, as there are absolutely no returns. Inspect the garment carefully. The prices are excellent (Burberry pants for $30 !!).The service, however leaves much to be desired. I have yet to see anybody there who doesn't act like they are doing you a favor. The young girls are the worst!! Twice, the girls just sat at the counter and pointed in response to a question I had. To the staff's credit, I have always been greeted upon entering, and the visual displays are appealing, but in my opinion, these things alone are not enough to keep me coming back.
Shop for finer clothing and accessories at a fraction of retail price. – In Style
You can have all the latest fashions and name brands after shopping at Encore women's resale shop. Pick up a gorgeous Ann Taylor skirt from the sale rack for $9.50 or Liz Claiborne dress slacks for $8.50.
Clothing is conveniently separated by type on the racks--the pants are in one area, blouses in another--making it easy to find exactly what you're looking for. After finding a great outfit, accessorize it by strolling over to the shoes, purses and jewelry.
Encore likes to say, "If it's not becoming to you, it should be coming to us." If you have name-brand clothing less than a year old, consign it to Encore and split the sale profit 50/50 with the store.
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