(210) 490-1798
1175 W Bitters Rd Ste 1
San Antonio,
TX
78216
29.5801
-98.508
Neighborhood: Northeast San Antonio
03/05/09
Excellent Customer Service!
by saabguy
We have nothing but great things to say about our McMillin Home and the experience we had building it. Sales, the design center, construction, mortgage...well, everyone was great to work with and actually cared about our needs and our wants. We were not expecting to be involved in every step of the process, but we were and we really appreciated that. The Warranty department is AWESOME and has never made us feel like an imposition, no matter how minor the request, and we really like their "Talk To McMillin" website. We love the community we live in and we've recommended McMillin to everyone we know...even if they were'nt looking for a new house.
- Pros: Personal touch, involvement, flexible, proactive, knowledgable
- Cons: None that I can think of.
03/04/09
Great Experience!
by Ellen56
I have built a home and have only experienced complete satisfaction from the materials used to the building process and finally the Warranty Department. We had minor cosmetic issues with paint touch up that was fixed immediately upon our service request, and done professionally. Our neighborhood takes pride in home ownership and I would not hesitate to reccommend this builder to any of my friends. As a matter of fact, my daughter and son-in-law also built a home as a result of our positive experience! I encourage everyone to experience the dedication this builder exudes. Our construction superintendent was conscientious and completed our home not only to our satisfaction but he exceeded our expectation!!! Good job!
- Pros: Dedication to customer satisfaction
- Cons: None experienced
03/04/09
GREAT experience with McMillin Homes
by lacaldwell
We had our home built in 2005, starting with Gordon Hartman Homes which was sold in the middle of the process to McMillin Homes. We were assured that it would be an easy transition, which it most certainly was. We were a military family living in Germany while the house was being built and had no way of physically checking on the progress. We were very nervous, never having owned a home before. But our salesperson sent us frequent updates and we could check the progress online as well. During out pre-closing walk through our construction superintendent told us to be picky and to mark off every little thing we found, which we did (although most of it was very minor, cosmetic things). After moving in we found a few more minor things and between the construction superintendent and our warranty rep. they were fixed quickly and to our satisfaction. Since then we have had NO problems with the house. We find the construction, quality, and value to be excellent. Our total experience with McMillin Homes was GREAT, and we still love our house!
- Pros: Beautiful plans, nice neighborhoods, great value
- Cons: Wish we could have built from the start with McMillin
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