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Bad customer service, never even got delivery.
I called Rome's pizza at 5pm on a Sunday and was put on hold until disconnected. I called back and was put back on hold briefly. My bad, I should have known there to call another restaurant.
I ordered two pizzas, was told 45 minutes max for delivery. 1 hour, 10 minutes later, I called back and talked to the same customer service person to learn the status and was told "all the deliveries have left, it will be there in a minute". Unfortunately, the man would not actually check to see if my order was in the group that had been sent, though I requested several times that he verify this.
My husband tried to call back a second time at the 1 hour, 20 minute mark, but the phone was not answered at all. No pizza for him before he left for his night shift, and at the 1 hour, 45 minute mark the kids and I had eggs.
Never again!…
Excellent food, week after week. We go there at least once a week for lunch, and it's really something we look forward to all week. Their slices are always piled with toppings, and the Greek salad is superb - cold, crisp, with lots of feta and olives. Their stromboli is also always a treat when it's available. Danny (the counter guy, the manager, or whatever his position is) is always very welcoming, if not a little manic, but that adds to the spirit of the place. The lunch specials are very good too; only 5.99 for two slices and a drink, or a slice, salad and drink. They've just redone their decor, and it now has a very nice feel.…
Not New York, or Chicago, but San Antonio, Baby!!!. I love this pizza! The one on Bitter's Rd has the best tasting pizza of the three, and with the "Dirty Italian" running the shop, expect no less! If I go out for pizza, it is always Rome's! The decor is uninspiring, but I'm not eating the light fixtures! The "Dirty Italian," a nickname my friends and I have given the manager, is a whoot, and takes great delight in rubbing elbows with the customers, and "hitting on" the ladies. I personally recommend the "Rome's Deluxe!" I also had them "cater" my wedding rehearsal dinner, and people could not stop talking about how good the pizza was! A grand slam!!!…
AWFUL!!!. The pizza crust was hard, dry and empty in flavor. The BLAND tomato sauce only covered the center of the pizza. The pepperoni, sausage and vegetables are lightly sprinkled on the pizza. You are lucky if you get ONE pepperoni slice on your slice of pizza. I have tried them a few times in the past and they have just gotten worse.…
