626 W Sunset Rd, San Antonio, TX | Directions 7821629.508018 -98.480610
Monday - Saturday
Neighborhoods: Northeast San Antonio, Shearer Hills / Ridgeview
Great Service! – Chance has been cutting my hair for quite a few years. She listens to what you want and never cuts off more than i ask her to.
Chance is the best! – Chance is by far the best hair stylist I have ever been to. She will work you in if you are in dire need of something done and she tries to get you in sooner even if you are not in dire need. She is trendy and knows hair! I highly recommend her to anyone that is looking for change or just to fix what you already have. She's the best!
Chance is Great – I have been going to Chance @ Rinner's for several years. She does a great job of cutting my hair and my daughters hair. Highly Recommended.
Poor Communication -- Customer's Wishes are Not Their Concerns – I recently went to Rinner's and had my hair colored by Leslie. I have had highlights for years and wanted to have my hair re-highlighted and to get the brassy red tones out of my lowlights. I told her I did not want a warm color, but she opted to color all of my hair a "warm blonde" color. Guess what? My hair turned out reddish gold.
I called to let her know that I did not like the color and to see how long I needed to wait to have her color my hair again to avoid damage. She seemed insulted that I did not like the color she had picked for me. Rather than scheduling an appointment to re-color my hair, she simply told me we were not on the same page and that I needed to go elsewhere. I thought possibly since she is only 25 that she may not have that much experience in communicating with customers, so I tried to explain to her that I wasn't trying to complain -- that I just wanted my hair recolored.
I even tried calling the salon owner before leaving this feedback to let her know about the communication problem. I did not want my money back -- I simply wanted my hair recolored the color I wanted in the first place and I wanted to remain a customer there. The owner never returned my call.
Don't waste your time or money here. They literally don't care what you want or what you think.
Marvelous – Wonderful spot to have your hair cut in the latest style with postive upbeat knowledgeable staff. They treat you with respect and take their time to create a look just for you.
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