South Texas Appliance Repair

11/09/09

Horribly rude

by regularperson1 at Citysearch

Never dealt with a company so rude and incompetent before.

• Cons: Dishonest company

10/26/09

The worst

by CSMobileUser at Citysearch

Worst service ever received ever ever.

07/01/09

Do not give them your credit card number in advance

by DPleasant at Citysearch

On 6-17-09 I called for a refrigerator problem at one of the rental properties we manage. They told me they needed a credit card number to charge $75.00 in advance. They told me the service call would be $75.00 and they would call me with the repair estimate when they arrived. I never received a call back. I called the tenant and he said the service man was only there a few minutes and he assumed it was something simple and he fixed it in a few minutes and the refrigerator was now cooling.

I called South Texas Appliance Repair a week later and no one could tell me anything about the job. I still had received no invoice of any type. I received my credit card statement on 7-1-09 and there was a charge for $216.50 from South Texas Appliance Repair. I called and spoke with the owner (Bobby) and told him I never received any type of estimate or an invoice. He looked it up and informed me they unplugged the freezer drain line. Well, $216.50 seems excessive for a five minute no parts job but the real issue is I was never given a chance to approve them charging that much to my credit card.

I also told him that I would not do business with them again after they charged my credit card at will without my approval

• Cons: Dishonest Company