My Econo's Optical
San Antonio, TX 78227-1675
Phone: (210) 673-3995
User Reviews for My Econo's Optical
02/02/2008 Posted by artisnotimpressed
from the start, the lens on the left eye was not right, the person at the store said that it was because i had not worn glasses for a long time, and it should correct itself. after several really bad headaches and blurred vision i took the glasses back. it turned out that i was right, the left lena was wrong, wow wonder why they did not believe me the first time. well, they fixed it promptly amd the glasses were fine. but i wonder where the 33.95 comes in, these glasses were close to 100.00 , single vision with cheap frames, i guess nothing stays cheap. any way after i lost a lens that kept popping out i took the glasses back to the store for a replacement, 28.50 for a lens replacement seems kind of high, but i need my glasses. so i asked how long, the lady said not today, their lab person was out and assured me that the next day after 12:00 my glasses would be ready. after 2:00 the next day i went back to the store,, but no glasses, the lab person was still not at work so now she wants me to pay for the lens, i said no, you have my glasses, i will pay when they are ready, this was today, saturday, so she says come back monday, well, i drive a bus for a living, so i will be driving illegally or not at at all till the lab person decides to come to work. so if you ask will i ever come back for glasses?? NO!! NOR WILL ANYONE I KNOW, maybe i will pay more elsewhere, but service was alwaysbetter than i got from MY ECONO.
Pros: close to home
Cons: service lacking
03/13/2007 Posted by john1966
I JUST WANTED TO SAY MY HUSBAND AND I WERE VERY PLEASED WITH THIS ESTABLISHMENT ON ALL LEVELS. I ALSO WANT TO REALLY THANK MR. MIKE FOR TAKING THE TIME TO SPEAK TO US. HIS INTEREST IN OUR SATISFACTION SAYS ALOT FOR HIS COMPANY AND EMPLOYEES. ONCE AGAIN THANK YOU MR. MIKE
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