13106 Lookout Ridge, San Antonio, TX | Directions 7823329.56076 -98.37061
Neighborhoods: Valley Forge, Northeast San Antonio
This company is not to be trusted. You are taking a big risk calling them to help with you plumbing problems. These people are in the business to rip people off. Okay, this why i'm telling you this. I called Immediate Plimbing out to my house for a sewage line backup. They quoted me on the phone, which the price sounded great. 125.00. I made an appointment to have them come out next day. They didnt show up for the scheduled appointment nor did they call me. I called to see what happended, the dispatcher didn't know. I had to reschedule for a later appointment at that time, she also asked me what price was i given, I told her 125.00. She told me that wasn't the correct price it's 165.00. I didnt make a big deal at this point, I just need to get this thing done,and it was so late in the day. When they actully arrived at my house, they had already start mess around my property ,without me being home. One of the guys told me that it's only 125.00. I got so excited, thinking that they were going to be honest with me,. little did i know that was just the begining. One guys told me that I had a leak or tree branch in the line. He told me he need to run a camera to see, and that cost is extra 300.00. I told him if a give him 425.00 and without any repairs that's a lot of money to have the same problem. I asked him if he could just clean out my drain line for 125.00 he kept telling me that I had a leak. He final agree that he would use the camera. After the camera use ,he told me that it would be 1800.00 dollars to fix. I thought omg !! THIS ALL WAS A BIG FAT LIE!! I called out another plumber next morning and they cleared out the drain with camera views for 162.00. I was told that I didnt have a leak no where, the plumber had me view the pipes with him. I told the new Plumber that the other company said that they saw a leak from he's camera view. The plumber asked me was there any water in the drain piper , I yes. He than informed me that you can't run a camera if there's water int he way, so again Immediate Plumbing are BIG FAT LIARS, in to take you money. If I was you I would call them to Eat My Sh!!t, not help with my sewage. If they had been honest with me I could have had my problem fix at 125.00 , because the other company did what I paid the a$$es to do.
I had woke up with my water heater in the laundry room leaking with a big mess. I called my warranty company to get a plumber out immediately.
The warranty company provided me the number for Immediate Response plumbing and the company contacted me to set up an appointment.
The crew diagnosed and explained that there was sediment I didn't understand and they were knowledgeable on what caused. I never knew that you had to drain a water heater every 6 months.
My warranty company only covered part of the cost with the policy I had and the other cost I paid myself which was a good price.
I am back to being a happy camper with a new water heater and hot shower
It was Memorial day I had guest in my home and guest coming over and the bathroom toilets would flush but nothing would happen and then sewage in my front yard. Immediate response plumbing did some tunneling in my yard to fix a pipe that a tree root had broken. ran a machine down the toilets and resolved my issue before the other guest came over. I had a slab leak detected not covered by warranty company but will have this company back out to do that work.
BBQ was a success and thanks to the great work of this company........
good job to this company. My techs were good.
I bought a fixer upper home and to my luck the plumbing and sewer line had issues. tree roots had grown thru a busted part of pipe under the ground. I have AHS and knew this item was not covered so I was not happy but I new this is a chance when buying fixer uppers.
had the yard dug up the tunneling portion went quicker then I thought and very reasonable price.
If I have any other issues. Will call you guys out again. thanks
Being a homeowner I could not figure out why my pipes rattled in my home. To find out my PSI was at 85. The technician explained to me what to much water pressure does. After this I researched and found the following online. Thank you Lee for all your help and fixing this for me I can sleep at night now!!!!
Plumbing Maintenance Checklist - Prevention is Key to Proper Plumbing
As a homeowner, keeping up with home maintenance can sometimes feel like a full-time job. There are many things that need to be done to a home in order to keep it running smoothly. Plumbing is just one of the many aspects of your home that you have to keep up throughout the year. Below you will find a helpful checklist that will help you to look for plumbing problems as well as potential plumbing problems that should be addressed before they become a real issue. Going line-by-line on the checklist will help you with preventative care and maintenance of your home's plumbing.
When thinking about your plumbing system, you need to first realize the number of appliances and pipes that are included in the system. This doesn't only cover the plumbing system that operates toilets, sinks, showers, and bathtubs in your home, it also covers laundry facilities in your home for your washer, utility sinks, and drains that may be installed.
Look for signs of leaks in exposed pipes, where pipes run through the walls or the foundation of your home. Signs of a leak include puddles of water and watermarks.
Look for signs of corrosion. Corrosion of pipes can cause leaks and bad pipe connections if not corrected. A sign of corrosion is green stains around brass and copper fittings and on shutoff valves, and yellow or orange stains on old steel pipe..
test water pressure. Water pressure is with how much force the water comes out of sink faucets and showerheads. Low water pressure can be a sign of sediment build up in the faucet or shower head. It may also be a sign of a problem with the water line.
Worthless, lying, late, inept, and rude. Do not waste your money or your time with these crooks.
Still Waiting - Done but Not Completed – OK repost. This all got finished just before Christmas. . .it started in September. They still have not completed the job as they wrote in the final quote to the insurance company that included changing the drain situation in my garage. The hose from the new washer blocks the drain hose coming from my water softener. I have sent e-mails, called and still have not heard from anyone. A plumber came in December and didn't see any problem and tied the washer drain onto the drain pipe that also has the softener on it. Now, evey time my softener cycles I end up with water all over the floor. I guess I will have to cut the tie and put it on the illegal drain I have going to a hose outside that waters the grass when the washer drains.
As for "Friendly Company" - I dare say you didn't have the $35,000 job that I had over many months. They may be good for little jobs but I wouldn't recommend them for anything heavy duty unless you want dirt tracked into your house for months. AND, they don't complete the work they put into their quotes. American Home Shield originally called them for a backed up pipe and I have passed this problem along to them. They will not be coming to my house again unless it is to finished the quoted job!
Will wonders never cease. I left a question on their website and I got a call almost immediately. However, she said she had been trying to contact me two weeks ago on my home and mobile phones. I told her I had caller ID and missed calls on my mobile so she must have been calling someone else. Anyway the are sending someone else tomorrow to fix it. Hummmm. You decide how to take that.
Friendly Company!! – Not sure where these negative reviews are coming from because the experiance I had with this company was excellent. The plumber that came out to my home took his time in explaining the problem we had and the steps that needed to be taken to resolve the issue. I will be using this company again and will also be reffering friends and family to them.
Professional and Knowledgable – I contacted my Home Warranty company about an issue I was having at my house and Immediate Response was sent to my house. The techs they sent over were very courteous and diagnosed our problem. Unfortunately, the home warranty did not cover the problem but Immediate Response had the proper equipment and knowledge to expedite the repair. They gave me an estimate and executed everything they said they would complete. I will definitely use them in the future.
Good Plumber! – If you are looking for a company that has an above average response time and professional service then this is the company to call. Had a leak in my front yard, I usually try to do my own repairs but this time it was beyond my ability, since the water was off to my house I wanted a plumber in a hurry. These guys showed up had my leak fixed in a short time, the price was fair and I now have a GOOD PLUMBER in my address book. Thanks for the great service!
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