Dennis Jewelry

Recommends

calico10

Joined 4 years ago

Dennis Jewelry is Tops on My List!. I completely disagree with the last person's review of Dennis Jewelry. When I walked in Moretti's Jewelry store they treated me like I was intruding and if I had to ask a price I surely could not afford it! At Dennis I felt very at ease in a relaxed hill country type atmosphere. The staff was very helpful and down to earth. I would purchase from them again and feel like I can really trust what they are telling me. Recently I took items to be appraised by their gemologist and was very pleased with her level of professionalism and knowledge. I highly recommend this jewelry store!!!!

Doesn't Recommend

jnm828

Joined 6 years ago

Absolutely horrible. Shop here if you want to be treated with complete disrespect and disregard.

I visited Dennis Jewelers because I was in the market for a very particular Rolex. From the moment I walked in, I was treated as though I had no business there and couldn't afford anything in the place. I wasn't dressed poorly, but the only attention I received while in the store was from the security officer who looked me up and down and watched my every move. When I finally approached a salesman and informed him of my desire to purchase a Rolex, he reluctantly walked over to the selection and continued to act bothered while showing me the various styles.

On that same day, I visited Moretti's Fine Jewelry, just across the highway. What a wonderful experience that was. The sales staff even made a note of the Rolex I wanted and called me to come view it when it came into their shop.

I've visited both Dennis and Moretti's numerous times since, just to see what kind of response I receive from the staff. My experience that day is representative of the service I always receive at both stores. Dennis Jewelers is always snobby and bothered by clients, while Moretti's is always eager to please.

DON'T WASTE YOUR TIME AT DENNIS JEWELERS!!

Recommends

consumer1hawk

Joined 7 years ago

Custom Jewelry. This is a super fabulous business with high praise. I have taken many items to them over the last 30 years and have always been pleased with the finished product. This time they outdid themselves though. We had a necklace and earring set designed from two different heirloom pieces and it was magnificent workmanship.

Doesn't Recommend

jackmarkoff

Joined 7 years ago

Poor quality, poor service. I took a family heirloom diamond to be mounted by them that had been in the family 60 years. After 6 months the diamond cracked at the mounting sites. When I asked them to repair it they said it broke because of the user, not the mounting. I told them that they would lose my business and they said there are plenty of other customers in San Antonio.

Recommends

djbotto

Joined 8 years ago

Custom Jewelry. I wanted a custom piece of jewelry completed. Joe Pena and Mr. Dennis not only completed it, but it is absolutely beautiful! Just what I wanted done. I simply couldn't thank them enough.

Recommends

Contributor

Joined 10 years ago

Design or find glittering treasures in a posh store.. Exclusive Choices
Family-owned and operated since 1936, Dennis Jewelry is known for design and repair. Special orders are created on location; you can actually see a watchmaker or gemologist at work. Although it sells Rolex watches and although pieces of Dennis Jewelry are displayed in the Smithsonian Museum, don't assume that everything's out of your price range. For a 14K charm you can expect to pay a reasonable $30.

Friendly Atmosphere
It wouldn't be unusual to bump into celebrities like George Strait or Tommy Lee Jones while shopping. But the decor makes all customers feel at home--it's like walking into someone's living room. No expense was spared for the home-style decor, from the solid wood, Amish-made paneling and the limestone, wrought iron and gorgeous slate floor. It's an example of quality all around.