Dennis Jewelry Co.
San Antonio, TX 78232-4305
Phone: (210) 499-1212
Editorial Review for Dennis Jewelry Co. – by Lindsey Rausch McCabe
Exclusive Choices
Family-owned and operated since 1936, Dennis Jewelry is known for design and repair. Special orders are created on location; you can actually see a watchmaker or gemologist at work. Although it sells Rolex watches and although pieces of Dennis Jewelry are displayed in the Smithsonian Museum, don't assume that everything's out of your price range. For a 14K charm you can expect to pay a reasonable $30.
Friendly Atmosphere
It wouldn't be unusual to bump into celebrities like George Strait or Tommy Lee Jones while shopping. But the decor makes all customers feel at home--it's like walking into someone's living room. No expense was spared for the home-style decor, from the solid wood, Amish-made paneling and the limestone, wrought iron and gorgeous slate floor. It's an example of quality all around.
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User Reviews for Dennis Jewelry Co.
07/02/2007 Posted by jnm828
Shop here if you want to be treated with complete disrespect and disregard. I visited Dennis Jewelers because I was in the market for a very particular Rolex. From the moment I walked in, I was treated as though I had no business there and couldn't afford anything in the place. I wasn't dressed poorly, but the only attention I received while in the store was from the security officer who looked me up and down and watched my every move. When I finally approached a salesman and informed him of my desire to purchase a Rolex, he reluctantly walked over to the selection and continued to act bothered while showing me the various styles. On that same day, I visited Moretti's Fine Jewelry, just across the highway. What a wonderful experience that was. The sales staff even made a note of the Rolex I wanted and called me to come view it when it came into their shop. I've visited both Dennis and Moretti's numerous times since, just to see what kind of response I receive from the staff. My experience that day is representative of the service I always receive at both stores. Dennis Jewelers is always snobby and bothered by clients, while Moretti's is always eager to please. DON'T WASTE YOUR TIME AT DENNIS JEWELERS!!
Cons: Rude sales staff.
09/06/2006 Posted by consumer1hawk
This is a super fabulous business with high praise. I have taken many items to them over the last 30 years and have always been pleased with the finished product. This time they outdid themselves though. We had a necklace and earring set designed from two different heirloom pieces and it was magnificent workmanship.
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