Thousand Oaks Automotive

12/30/10

I Trust Them

by Sherrif 1 at Citysearch

If you've read my comments on other automotive repair facilities in San Antonio, you'll appreciate this one.

Thousand Oaks Automotive, while not the most inexpensive in town, has my vote for the most reputable.

After several bad experiences with Gemini Goodyear, Firestone and Midas.... I trust these guys.

My 92 F-150 was completely abused by Gemini Goodyear, and (albeit) after a new engine the truck was fantastic. I've never seen anything like the dedication, hard work and drive of these mechanics to make things right. And they didn't even screw up my truck in the first place.

They worked for days, no weeks to make sure my truck was tuned, transmission was in sync with the new engine and all worked perfect.

I sense send my wife, my daughter, my stepson and anyone else who will listed; these guys are for real....they care about the work they do; they're certified to work on the model cars/trucks you bring them; and if they can't....well.....you know what...they'll tell you.

Honest, professional, courteous.

Thousand Oaks Automotive is now my only choice for auto repairs and routine maintenance..

The Law is Watching....

12/30/10

PROBLEM ADDRESSED--DELETED

by Donner Party at Citysearch

Issue addressed--deleted

12/09/10

We are not taking our vehicle back there

by radtech10 at Citysearch

I gave them 2 stars only becasue the work was done in a timely manor and apparently done correctly. Otherwise the experience was just so-so. We were charged new price for a reconditioned alternator. i was told the repairs would include a new one. Its like a $200.00 difference between what the shop charged for the alternator and the same part number online. I know there are huge mark ups in the auto repair industry but for that price we could just go to the dealer and get new OE parts and service for the same price if not less. Like i said seems like an ok shop but Id just rather have new original parts than aftermarket reconditioned parts if they are gonna charge me the same. Nevermind that the estimate over the phone included a new one and i got a "REMAN" or whatever.

02/04/10

My Automotive Repair Experience

by Amy 1990 at Citysearch

I had a very good experience at Thousand Oaks Automotive. They are very friendly and always have freadh coffee in the morning. I like that they are very detailed and they explain exactly whats wrong with your car before doing any repairs and you don't feel your being taken advantage of. I like that if there going to be taking a long time with your can more than a day they will assist in fixing you up with a rent-a-car I also like that they offer you a ride home to work ect....

• Pros: Extreamily Friendly

02/04/10

What A Great Automotive Shop

by MeanGean at Citysearch

I been visiting Thousand Oaks Automotive for several years now, They have always treated me fairly, at a fair price, and have always fixed my car right the first time. The staff is well knowledged, the technicians are ASE certified and the apmosphere is fantastic.

To others writing unsatisfactory reviews, you probally just didn't want to hear the bad news about your car. They will give you the truthful answer to your car's problems and then let you decide if you want it fixed or not. They are not there to steer you wrong.

• Pros: Allways done right the first time