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Country Home Learning Ctr

11909 Toepperwein Rd, Live Oak, TX | Map it  

78233 29.547001 -98.342601

(210) 650-3115 | View Website

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Reviews for Country Home Learning Ctr

cgarcia77

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 2 months ago
1.0
February 29, 2012

Very questionable.. We have had our daughter in this school for alomost a year. As a new parent, I was very worried about leaving my daughter with someone who wasn't family or with someone who might not care for her like I would.

When she started at Country Home, she was very shy and was very nervous about being in a new place. In the 2 year old classe she did great. Her teachers were both very sweet and caring. They did such a great job of helping her adjust to the idea of daycare. Then they moved her to the 2 and 1/2 year old class. The teacher in this class has done a fantastic job of potty training her, teaching her spanish, and saying her prayers before snack time. HOWEVER, she soon started coming home with these red abrasions on her little but.

The first time it happened no one in the school notified me. We found it in her after we got her home one night. The next morning we went to the school with our concern and they did not have any answers for us. They tried to say that she came to school that day with the abrasion. There is no way this could happen. My daughter gets a bath EVERY night, she has since she was a tiny baby. Then they said that it looked like a staff infection and she could not be left at school until she came back witha doctors note. We took her to the doctor and confirmed it was not a staff infection.

About a month later I received a call from the school that she had a blister on the top part of her but where her back and but met and another on her left but cheek. The said that the blisters were small and looked like they had been there for a while. Again, I was concerned becasue she had gotten a bath the night before and no markings on her but. I had also gotten her dressed the morning of and she still had nothing on her. When I went to pick her up that afternoon I found what looked like major scratched on her but. These were red, and almost looked like burn marks. When I went to the office to discuss the marks they told me again, that they had no idea where the markings came from and then suggested that she had come into school like that. Again, I give my child a bath EVERY night.

When I asked my child what happened she said that another child had hurt her. When I mentioned that to the school they said that child was not in her class any longer. Needless to say, I have a child that is being dropped off perfectly fine every day and when I go to pick her up she has these red marks on her but. Yet, no one can tell us how she got this way. They're quick to say that my child came into shcool with these marks on her. We are pulling her out of the school and would not reccomend Country Home to anyone.

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Mom2AJ

Member since Feb, 2012 View Profile
2Reviews
0Photos
Joined 3 months ago
2.0
February 10, 2012

Great facility, poor teacher retention. My daughter spent two years at this location two years ago. The facility is huge and we actually chose to send our daughter here over a closer location primarily for this reason. In general, we had a great experience, but did notice alot of teacher turnover. The office staff constantly moves the children to different classes to make room for the younger ones coming up. Then, for some unknown reason, they also switch the teachers around. This can be quite disruptive to little kids.

Flashforward 2 years later - and the teacher turnover is unacceptable. My son was at this location for about a month in the 2 year old class. The whole time, there was not a permanent teacher, but a constant array of substitutes. Sometimes, they would simply move different kids to different classes (wherever there was room).

Aside from a lice incident (which can happen at any daycare) and a disruptive child who was constantly hitting and biting my son and other children in the class (a co-worker's child was in the same class and I personally witnessed an incident during pick-up), he came very sad and was crying every time I picked him up. The day I was voicing my concern to the front office person on staff, another father was voicing his concern over his child being bit "again - and this time drawing blood". I thought daycares were required to file accident reports? Needless to say, we are out of there.

I cannot honestly say that I know why this particular location has such high turnover, but I wouldn't recommend this daycare for toddlers or 2 year olds. Once you get into the 3 year old, 4 year old, and kinder classes, the teacher retention is higher (for obvious reasons). But toddlers and 2 year olds are notoriously difficult. Why does this particular daycare seems to have so much trouble keeping teachers over other daycares? The teacher my son now has at the Galleria Fair location has been there 8 years and we are very happy there.

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anne how

Member since Jan, 2011 View Profile
3Reviews
0Photos
Joined 1 year ago
4.0
January 24, 2011

Excellent Staff. My son has been attending Country Home for the last year. We are very impressed with how attentive the staff are to his needs, and how positive his social experience has been with his classmates. He really enjoys going to daycare, and is very attached to teachers and peers there. Country Home has provided many activities and experiences that he would not get at another daycare.

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christiec240111

Member since Jan, 2011 View Profile
2Reviews
0Photos
Joined 1 year ago
4.0
January 24, 2011

Wonderful Staff And Teachers. Country Home Learning Center has provided and continues to provide my children with a safe, loving, friendly and professional environment during our time away from our children. My oldest has been with them for 4 years and is now in the after school programs and my youngest started at 12 weeks of age and is now almost 3. Country Home has so many different resources, classes and tools available to them that allow the children to learn and grow socially and developmentally. The teachers and staff are wonderful with the children and show such compassion for the children and their jobs. It is an immeasurable value knowing that Country Home loves and cares for my children and is there to help and promote their development and education.

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donna do

Member since Jan, 2011 View Profile
3Reviews
0Photos
Joined 1 year ago
4.0
January 22, 2011

The pick up down facility is awesome. My two sons have attended County Home for the past two years. The teachers at Country Home really try to create an environment that is structured and conductive to learning. The administrative staff has always taken care of any issues immediately which I really appreciate being a working parent. This child care facility is more interested in doing right by your child than in filling out surveys for parents so they can make The Best of Austin List--yes, another facility does do this regularly. The field trips that the children attend during the school year are educational and during the summer they team up with Aqua Tots which is wonderful. Country Home also drops off and picks up from local elementary schools for before and after school childcare and they open at 6:30am so working parents can feel secure knowing their children are safe and being dropped off and picked up by someone they trust.

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