Furniture Medic By Experts

Doesn't Recommend

k v.

Joined 5 months ago

I would never recommend this company to anyone with furniture repair issues. My experience with the owner and his customer service was the worst I have ever experienced. I sent them three pieces of furniture to repair and each one came back with issues. Dried wood glue shown through the pieces patched together, a china cabinet was returned and now stands crooked (a quarter bubble off level.. asked to replace the legs broken off in a move) and the third piece, also a china cabinet was delivered to my house with only one of the three discussed issues repaired. When the pieces were delivered, I had to point out that the repairs were not complete even though they were clearly stated in the estimate given. After the deliveryman called the owner of the company, it was suggested that I return the furniture to their warehouse for completion of repair or they could fix it on the spot. I had waited two months from the time the furniture was picked up from my house until it was delivered unfinished and was not about to send it back to the warehouse. Also, it was delivered filthy, completely covered in dust, dirt and fingerprints. I spoke to the owner and was offered a $50 refund for my grievances (total bill $660), but no apology and a completely less than helpful attitude. Highly recommend trying someone else!!!!

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. World's largest furniture repair and restoration service refurbishes furniture, millwork, cabinets, upholstery and hardwood floors. On-site repairs are available.