Very pleasant service experience. Comfortable waiting area, quick and informative service personnel. I would highly recommend Ancira.
Great service, great salespeople, great supervisors who make the deals for the customers. It's the best VW dealership in San Antonio for a reason. The sales and service staff are a big part of that reason. Highly recommended.
This was by far the most pleasant dealer experience for us. We arrived a little early before opening on labor day and Miguel was even nice enough to come out and help us before opening. Did not try to upsell or push us into a different car at all. He recognized that we had our sights set on a certain car and got us a fantastic deal on both the new car and our trade in vehicle. Miguel and Ancira truly went above and beyond to make us happy.
Definitely one of the best experiences I've had at a dealership. I highly recommend them. I went in knowing I wanted a Jetta SE with convenience and Kevin M was beyond helpful even though my bank wasn't. Kevin worked with me on a more than affordable deal and got me in a Jetta same day! Customer service - excellent. Professionalism - even better.
HIGHLY SUGGEST A VEHICLE FROM HERE.
Two months ago I purchased the new VW Tiguan. I was in a lease on my jetta, way over on the miles, and I came in for an oil change. They bought me out of my high interest rate lease and got me in a new car that day!! The staff is excellent, helpful and extremely friendly. I am now out of my lease, in a brand new vehicle, and couldn't be happier.
A few days ago my boyfriend and I went back and we did the same thing with his vehicle!! Except, he wasn't in a lease so they bought his car, cut us a check for the difference and got him in a brand new tdi. I am a huge VW fan anyways, but they made the process so easy, did not bs us, and got us the best possible deals!!
2011 VW Jetta SE. We are so pleased at the quality of service we received! As we had to travel several hours to get to this dealership, we did most of the corresponding by email and telephone. They listened to our needs and budget. We reserved the vehicle sight unseen. We arrived at the dealership to find everything to be exactly as they had said and the car was even better than we expected. Thanks, Tony Staten!! We would highly recommend this dealership and I would definitely buy from Tony again!
2011 Golf TDI. My wife and I had such a great experience just over the phone that we drove over 2 hours to make a purchase on a 2011 Golf TDI. Marcey Morales was extremely helpful and kept in contact with us even on the morning of the trip to wish us a safe drive. Honestly, it feels like you don't get this type of customer service anymore nowadays. The salesman, Charles Allbritton came in on his day off to make sure we were taken care of and stayed until we left. Mike from financing went out of his way to make sure we got the best deal possible. Overall, the anxiety that usually comes with buying a new car was nonexistent at Ancira Volkswagen. I would definitely recommend to anybody who wants a great deal and friendly, and honest customer service.
2011 VW Jetta.
My husband and I recently purchased a 2011 VW Jetta from Ancira and we could not be more pleased with our overall experience.
The gentleman who took care of us, Joe Mejia, and his manager, James, were thorough, professional, straight forward and made the car buying process extremely easy (Joe even shared his delicious lunch with us since we decided to stop by around noon!)
I would absolutely recommend the dealership and VW to anybody in the market for a vehicle, it was painless!
2011 Jetta. Great experience, not a problem getting someone to take care of us, had Dancing with the Stars as entertainment in the trailer offices.
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