Usually when i go into salons, many times I am greeted with a frown, but when I came here their space was not only bright and open, but the girls were very friendly, very knowlageable ,and smiling! I was christmas shopping and still had some time left over. Its very convienient that its located in the mall! so, I came in and told them what i had in mind about my hair and it seemed like the girl that I had just knew exactly what i was trying to say. She sat me down and told me about the products she was using, also talked about what she was going to so with my hair step by step so I felt assured that I wasn't going to walk out disapointed. I also got the best scalp massage ever while I was getting my hair shampooed. I left with fabulous hair, products that I would actually use, and a relaxed stress free mind!!! I am never going anywhere else but HERE!!!! I LOVED IT!!!!!