10350 Bandera Rd, San Antonio, TX | Directions 78250-973029.540238 -98.652801
Neighborhoods: Verde Hills
I would not recommend this vet office for so many reasons. Town and Country is very expensive and not compassionate in the least. I would try anywhere else before this office.
great – This is the only vet that I will go to. I really appreciate the service as well as the lack of waiting time. Not good to have to wait when you pet is feeling sick.
Town &Country Veterinary Hospital – I am extremely pleased with this place. Happy people that seem pleased to be working there. Dr. Spiller seems to like his job and patients He is personable and appears to like animals. Above all the hospital is CLEAN AND SMELLS GOOD. They do not push products on you. They show you the bill first so there is no surprise at check out. After a vet that padded my bill and did not seem to like animals I chcked out five places. Town and Country was the best place I visited.
Best vet in San Antonio – We have moved a lot since we got our dog 11 years ago and he's seen probably 15 vets through the years. Dr Spiller and the other vets at this clinic are very thorough, very concise and they get to the problem at hand. We added a rescue to the family who had some issues and they fixed her right up and she is a happy and healthy dog now. Straight answers, no bs product pushing and the clinic is very clean and organized.
The tech and admin staff are also very friendly and they get to know you and your pets pretty quick. the two things I'll miss about San Antonio are the hamburgers and the Town&Country Veterinary Hospital.
doctor needs put out to pasture - tactless, egotistical - AVOID – Can't give it a zero on the scale which is the only reason it still gets a one. Do NOT give this company the benefit of your time or money. Run by an old codger (Spillers) who has not one ounce of concern, tact, or professional manner. He is there to preach and pontificate and won't take a second to argue, confront and show you the door. His ego is unsettling especially when this is a "service" business. Never encountered that in all the years I've taken care of my pets. The staff must be really patient people to work with this coot. I'm sorry I ever took my pet there and can say I gladly will avoid the place. DO NOT go here if respect and care about your pet matters. It certainly doesn't matter to this pitiful dud.
Careless – A while back our dog came became very ill. She threw up one day and effectively didn't eat anything for our four days straight. We were obviously very concerned. And, we spent a lot of time and money at the emergency clinic. In day three of all of this we took her to Town & Country Veterinary Hospital. We were told they would keep her overnight and track her progress. They said they would keep a food diary where they would feed her small increments of food every hour to see how she responded. They also said they would give her a small amount of water every hour. We drove home feeling good about everything. However, when we got back, we realized we forgot to give them her medication that she was instructed to get at 11 PM. After work, I drove back up to the clinic to give them the medication. When I got there, I was told that no one would be at the clinic at that time. This obviously concerned me given how ill our dog was. I then started to asked some other questions like when they last feed her. They said they hadn't feed her. She had been at the clinic for almost 8 hours at this time. I then asked about the water they were giving her. The said they had a bowl in the cage. Nevermind the fact that she had specific instructions to get no more than 1/4 of a cup of water every hour. I asked about her other medications. They hadn't given her any of them. They basically just stuck our extremely sick dog in a cage without any food or medication and where going to leave her there all night. I was absolutely livid. I told them to give me my dog so that we could go back to the emergency clinic. They did. But, of course, they made sure to stick us with a $120 bill before we left. When we got to the emergency clinic the vet couldn't believe what he heard. He ran a bunch of tests and instructed us to feed her as soon as we got home. She's doing better now.
Needless to say, I highly recommend avoiding Town & Country Veterinary Hospital.
Best Vet – Dr. Shedd took great care of my dog, when our normal vet was out of town. He was awesome. Not only do we love the whole staff at Town and Country vet, we were impressed by the other veterinarians. Dr. Shedd was as kind and loving as Dr. Spillers and new exactly how to get Peyton feeling better fast. He reacted immediately to our dog's emergency and made her a priority. We could of lost her, if it wasn't for Dr. Shedd. We would highly recommend this hospital to everyone! They are the best vets in San Antonio and have the best hospital
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