save

Big Lou's Pizza

2530 S Ww White Rd, San Antonio, TX | Map it  

78222 29.385401 -98.404301

(210) 337-0707

Sign in to Write a Review

My Rating

Features

Categories:
Restaurants
Cuisine:
Pizza

View More

Payment Methods:
MasterCard, Discover, Visa, American Express

View Less

Reviews for Big Lou's Pizza

zchristopher

Member since Jul, 2011 View Profile
2Reviews
0Photos
Joined 10 months ago
4.0
July 19, 2011

huge pizza. The pizza here is very good. It was so huge we could not even finish it all. i will be coming back here.

0

Warriormom

Member since Jun, 2011 View Profile
2Reviews
0Photos
Joined 11 months ago
3.0
June 27, 2011

SPLIT DOWN DA MIDDLE. Okay...the pizza is good & I'm not a pizza person at all. It took forever to get our food, but our party was huge, the place was crowded and the pizza was enormous...so this is to be expected. Not at all comfortable with paying such a hefty tip before being served as well as ordering at a counter...not cool and certainly not worth tipping someone for a job I did myself...yikes! Ok, it just so happened that I knew the young man who was our waiter and he was excellent. Hopefully this experience would have been the same if I had gotten someone I didn't know. All in all my like/dislike for this place is split right down the middle. Would I go back again...not if I'm the one paying the bill! On the other hand if someone wants to treat me...I'm in. Bottomline...worth the trip if you are not the one footing the bill!!!

View More View Less
0

theeddie

Member since Sep, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
1.0
April 23, 2011

scam. the pizza is a gimmick. everything is an extra charge auto tip even by your self. they even charge you to make you wings spicy! (which they arent) just because you were on tv doesn't make you good.

good luck getting any kind of service. you are better off at pizza hut down the street

View More View Less
0

asdfadsfadsf

Member since Apr, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
April 03, 2011

big Lou's - big hype. Big hype for an average pizza. Long lines, long wait, non-negotiable included 15% gratuity for absolutely NO SERVICE (WHY???). You order your pizza at a counter, not at your table. Why a tip? For what, not spitting too much in your pizza? Not dropping it on the floor? What the *&^% is a tip for???

If you want to pay your employees more money, Big Lou, just charge more for your pizza! Why the scam?

View More View Less
0

lovelylady90

Member since Dec, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
December 19, 2010

Big Lou's. Coming from a long term customer and a woman in the cooperate profession for the restaurant business: Big Lou's is an amazing, friendly, and great family oriented and ran business. What most of this people don't realize is that its not a cooperation ran restaurant your not coming to a cici's, a peter pipers, or pizza hut. What makes this restaurant stand out IS the food, it is made from scratch so it will take a little bit longer to make that's what makes them different and their food authentic and great tasting. They also carry a 42' and 37' pizza which im pretty sure you already heard about due to man vs. food or from word around town, and because of that their business has sky rocketed through the roof and has lead them to add on an edition to the restaurant to better service their customers. I understand yes the wait is lengthy but you also have to realize people from everywhere are coming to try it, they accommodate parties from 6 all the way to 50, honestly can you go anywhere else that will accommodate that many ppl in about 1 or 2 hours, serve you a humongous pizza with appetizers, bring all of your drinks with the amount of space given with a smile on their face, i dont think so. Me being a customer and loving to go out to eat in parties at different cooperate restaurants with my family and friends ive had the worst experiences you would never believe starting off from taking too long to get sat down, to bringing the drinks, then getting my order wrong or it being cold, then giving me the wrong ticket, BIG LOU'S HAS THE RIGHT IDEA!!! You just have to give them a chance, like i said before their not cooperation thank god!. Theirs not 50 or 100 of them all over the world. Theirs only one BIG LOU'S and their doing the best that they can with what has been given to them, they just need to stop being bashed for the smallest things thats ruining their reputation and if you customers think that this place is so horrendous then bring it to the managements attention so it can be fixed instead of writing about it online how are they suppose to fix it for your next visit. And none of you can tell me that you've gone to a restaurant numerous times and have not had one bad experience, If so please let me know cause i would love to visit this place! If it exists. As for the waitstaff i honestly see their doing the best that they can given the amount of parties they have, the limited space and the customers. Have you ever just stopped to look around, ppl are blaming them for a situation their not in control of like the waiting time, where there sat, and how long their food takes, customers are out to rip of heads! If you honestly can say your server is horrible you see them playing around or bull sh*tting then yes you have a right to complain but if not please bare with them their doing the best that they can. Theres NO such thing as a super waiter with super powers, they can only do so much their bringing out trays of drinks at a time through a crowd that just wont move excuse me but im pretty sure if you had 9 32 oz drinks of soda on a try balancing through a crowd dodging customers and kids you might be a little rattled but thats what makes them great at their job cause not most ppl can't do that, i know i can't.

I can see that their doing their best. Have some consideration their there to help you to make your visit a memorable and great one, their not your servants and do not need to be, belittled at their job or made to feel like a servant. Now after reading all these reviews here's mine:

View More View Less
0

See more reviews for Big Lou's Pizza

Things to do near Big Lou's Pizza