Jewelry >Harris Jewelry & Electronics
Extremely disappointing Service.
I am extremely disappointed with the Service and the lies that Harris Jewelers told my fiance.
My fiance is currently deployed to Afghanistan, and during her block leave we went to Harris Jewelers to look at wedding rings and necklaces. The salesperson who helped us was friendly, if a lilttle bit pushy. After explaining to us their financing plans in regards to a ring and necklace, for military service members, she decided to buy some jewelry. When she came home that night, we discussed the value of the jewelry versus what she was paying, and decided that it was out of our budget and to return it the next day. She subsequently returned it, and was promised by the manager that since she hadn't made a payment, the payment plan would be immediately cancelled, and there would be no issue.
Two weeks later they charged her account, and she immediately sent an e-mail asking them about the charge. They took a week to respond, and told her it would be taken off and cleared up within 24 hours. Since she is in Afghanistan, she has been unable to phone them, to fix this matter. Needless to say, she has sent three e-mails since, and not only have they not removed the charge, they have charged her again. As a lower enlisted member of the army, she doesn't make a lot to begin with, and to have a merchant defrauding her of her hard earned money is the last thing she needs to be concerned about while deployed. Shame on Harris Jewelers for promoting themselves as a store catering to military, only to abuse their potential military customers!
Editorial Review by Citysearch Editors. Offers wedding rings, bracelets, necklaces, watches and more. Credit arrangements, with no money down, for U.S. military personnel since 1955.
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