These guys are Ace..
I recently took my family to this location and was pleasantly surprised after reading the previous reviews. Within ten minutes of placing our order we received it still hot and fresh. The staff was very courteous and my kids really enjoyed their arcade area. My son was actually twenty tickets short for the prize he wanted and the guy working the prize booth went ahead and let him have it anyways. These guys are Ace I'll definitely be going back.
Pathetic Customer Serv+ False Promises = Peter piper@Bandera.
I booked a party for my baby for the first time in this peter piper@Bandera. I had my previous parties at chuck E cheese's and i felt that was faaaaaaar better than this one. Here is why.
1) While booking the party i was promised that because of my huge order i would get some discounts. But it all looked like a sales marketing which are not meant to keep. These guys robbed me at the party.. Literally!!!
2) These are pathetic party guys. No sense of humor, no sense of service, poor pizza orders/arrangement. At chuck E cheese's if there is nobody coming after u'r party u wud get a flexibility of keeping u'r ppl for couple more minutes. But here, they went to an extent of calling their security COPS to kick us out of our tables.
WOULD YOU LUVVV SUCH KIND OF "COP" SERVICE?? THEN VISIT PETER PIPER@BANDERA.