In Town Suites-San Antonio

Doesn't Recommend

Jacegal

Joined 5 years ago

Terrible! Avoid at any time!. The rooms are too smoky, the bed covers have cigarette burns but the worst part about the hotel is that the staff is rude and invades customers' privacy.

My husband and I paid for one week and were told that our check out time would be noon the following Friday. That Friday, we were running errands to return at 11:00, an hour before our check out time, to find that they had removed some of our personal belongings. They took our receipts, some loose change, and some of my medicine in syringes.

When we contacted the main office in San Antonio to complain, the director was very rude. Don't go to this hotel!