Doctor office. Is the best in Town have been going here for over 25 years. Very happy with him and his staff.
TERRIBLE SERVICE - POOR PATIENT RELATIONS. I made an appointment in April, and the earliest appointment they could give me was May 16th. They call me a few days before that appointment saying the doctor will not be in and we need to reschedule you. I get rescheduled to May 31. Today they call me again with the same message that the doctor will not be in and we need to reschedule you. It's going on 6 weeks since I made an appointment and I have yet to see the inside of their office. That is a very poor way to do business. Apparently, you have more patients than you can handle and if this is the a sign of your treatment and concern towards your patients, I'll find someone else to take my business to and I hope more of your clients do the same. Yes, I plan on posting this on as many internet post boards as I can and hope other's like me who look for services see this and know to go somewhere else to receive medical services!
Great Doctors But... The primary doctors don't have hospital privelidges, so this means you are stuck with one or two doctors from the entire group who admit people based on a short description of symptoms, without the whole picture. The hospitalist, Dr. Velar, was the most horrible doctor ever! He did not examine me, stood very far from me while accusing me of going to another dr. for follow up instead of Gonzaba, and would not examine my paralyzed leg, which I was under significant stress over, and had severe pain in my back and other leg, (due to a back procedure from this other doc), all to this he repeated, "No medicine!" to anyone who'd ask him. The nurses at the hospital said they'd never seen a doctor like this, leave without giving a patient any orders or meds, without a physical exam, nothing. I could go on, but suffice to say, stay away from Dr. Velar and especially if you take medication for pain for disabling conditions, he thinks it is "all in your head." Even when other doctors disagree and find his behavior appauling. He even told the nurse to have me "pee on myself" when I had not gone to urnate in 3 days. Obviously, I could not walk to the restroom with my leg paralyzed! He discharged me and nurses couldn't put me in wheelchair since my leg was limp, but he ordered them to anyway, so I fell on my back!! Then, to send me home, like he kept insisting, I had to be taken in an ambulance, tied to a board, with no follow up homecare or any question of how I would be able to live without the use of my leg... stay away from this doctor! He is cruel and in my experience Gonzaba deserves much better than what this doctor is doing to their hard earned repuatation. Gonzaba has always helped me, but when it comes to hospital stays.... find another doctor.
Just out to make money. From Viewing medical records and working with the Grandson of patient Cruz I would have to agree with his findings this MEDICAL CENTER is unethical.
STAY AWAY. They dont deserve to be called Doctors. Gonzaba medical group is only out to make money of there patients and they proved it with what they did to my grandfather. Please stay away from this medical group. I myself am a reporter from Iowa an will do a full investigation onn this medical group based out of San Antonio texas.
Excellent. I've been going there for ten years as a patient. The staff is attentive. The PA's and doctors are prompt in their diagnosis and concise. The staff overall is very attentive and they check in on you once in awhile to see how you're doing. You get the genuine impression they care, which is remarkable nowadays. I'm happy going there, the hours and days are convenient also. And no, I don't work there....
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