16845 Blanco Rd Ste 101, San Antonio, TX | Directions 7823229.595556 -98.511522
Most Professional Sale Yet – A Prudential Don Johnson agent recently represented me in the sale of my home, and I was very pleased. The technology and reports about activity on my home were superb. We sold within the timeframe she predicted and in the price range she predicted as well. Looking forward to moving to my new home. My other deal in Florida has been a nightmare. Thanks guys!!
Great Service for my Happy Family – Juanita and myself and a very pleasant experience with this company. They were understand on my credit issues and my work experience and place my happy family in a house in now time. I do not understand why there is a negative response here. Thank You Johnson Family.
Very helpful in My case – I was very pleased with the service offered by Betty, unlike the previous guy. We couldn't find a an agent that would stick with us to the end, until she came along. Seemed to me to be a very nice and caring person.
TERRIBLE CUSTOMER SERVICE – Ill give this a one star rating based on the fact that the receptionist was the only polite person within this company. But even her low tone, scared personality on the phone makes me think that maybe she was treated the way I was by the manager and agent within this company.
I recently sent in an email about a property and was contacted by a betty johnson (210-378-3555). this one was rude, did not even give me the chance to talk, did not allow me to explain myself and the fact that i had the money to pay for this place because in all my 6 years of renting I have never defaulted on a lease and have never had a problem not making rent or paying a deposit. But again she gave me no chance. she then tried to disconnect the call without allowing to ask a question so I had to ask if she was actually even going to call me back or if i should conact her myself. i then recieved a phone call from her again not allowing me to speak. so I asked for the name of the company she worked for along with the number and her responce to me was "they will tell you the same thing". I guess she assumed I was going to call and talk to them about the property. I was not. I then contacted her manager who goes by the name bernie. A very rude man who was not happy to hear me express my concern about his agent. He then began to rant, scream and basically fly off the handle and then hung up on me like a 12 year old teenage girl. I am now aware as to why betty johnson was so rude to me. Its something within the company that is allowed. I have already been in contact with the BBB and have spoken with 3 people in their corporate company in reguards to this company along with a couple of other agencies to make sure that this matter is handled. bottom line....terrible customer service! people who are rude, and angry at the world should not be in customer service.
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