13835 Nacogdoches Rd, San Antonio, TX | Directions 7821729.566594 -98.387027
Does not serve beer or wine. – My wife and I read all the reviews in the San Antonio News Express for the following restaurant.
Checkers Diner,13835 Nacogdoches, San Antonio, TX 78217
There is a link to there web page to review there Menu.
Upon reviewing the Menu, we decided to visit the restaurant as the meals looked interesting and listed under beverages, Wine was available so we would be able to have a glass of Wine with out meal.
We had to wait for a table as they were busy and finally were seated. The Waiter came back in about five minutes to get our order. He apologized for our wait and said they were not usually this busy on a Monday. We ordered our meals and then ordered a glass of wine.
To our amazement, the Waiter informed us they did not sell Wine or any other type of alcohol beverage. They used to sell Beer an Wine but the new owners had not got a permit yet.
I informed him that according to there web site, Beer and Wine was available. That was the main reason we came.
He showed us on the Menu, that Beer and Wine was still listed. It had never been marked out. He apologized and said he was just the Waiter and not the Owner. He wished it was not listed as he was always having to apologize for the ms-leading add.
We thanked him and informed him to cancel our order. We were leaving. No Beer or Wine but we have Great Shakes!!!!!
Warning Compare 1st Guest Check and Credit Card Slip – I came to San Antonio to visit my sister. We took some of her youth group to Checkers Diner for lunch Sunday after church.
The food was good and we had good service. The Waiter presented the Guest Check Bill to me. I looked at the total amount. I did not look at all the items listed. I gave him my credit card. He brought my credit card and the Credit Card Charge Slip. The total amount was the same total amount as the Guest Check Bill. I put a tip on the bill and signed it.
Today I was filling out my expense report and looking at the Guest Check Bill and the Credit Card Charge slip.
On the Guest Check Bill was listed the meals we ordered and listed along with the meals was GRATUITY. 15.00 You really do not notice GRATUITY. It is the same size print, it just blends in. I just looked at the total.
I then looked at the Credit Card Charge Slip. Listed was the Total Charge from the Guest Check Bill which included the GRATUITY that the Waiter added to the Guest Check Bill. I then added a 18.00 tip to the Credit Card Slip.
At first I did not understand why the tip was a different amount on two different bills..
The Waiter added a Gratuity 15.00 to the Guest Check Bill. He then ran a credit card charge. The credit card charge does not reflect the 15.00 Gratuity that the Waiter added to the Guest Check Bill. You have no idea that a Gratuity was already added.
The Waiter made a 33.00 total tip.
He did not inform me he had added a GRATUITY of 15.00 to the original Guest Check Bill.
I did not check the Guest Chick Bill in detail before I gave the Waiter my credit card. If I had I would have seen he had already added a Gratuity and I would not have add a Gratuity to the Credit Card Charge Slip.
I called the Restaurant to complain and was asked to bring in my receipts and they would correct my charge. The Waiters name was listed as Doug. The Manager a man, said the Waiter Doug said he had informed me that he had added the Gratuity. He never informed me or my Sister. I live 75 miles away and it is not worth my time to to go all the way to San Antonio.
I will never go here again. I let my Sister know what happened and she is informing the members of her church. I assume this Waiter does this all the time.
If you go there, make sure and check in detail the Guest Chick Bill you get. Look for GRATUITY.
This place is allowing the Wait Staff to STEAL from you.
BAD.....Do no eat the bacon or eat at this restaurant. – My husband and I had been excited to try this restaurnant, we were expecting to eat at an old fashioned diner with good home cooked food. I was wrong.
What we got was.....a long wait for anyone to take our order, a waiter that we only saw twice, bacon that was so tough it left my teeth sore, cold food, and an unapologetic manager.
FYI......The bacon, the manager later told us was cooked in the morning, we were eating at 8PM and they were still serving it to people.
Even if the service is very poor, if the foods good we will over look it, but it wasn't. This is first restaurant review I've ever written because I felt that strong of a first impression.
BAD BAD BAD....they permanently lost a customers.
Checkers Diner has excellent food – I've never been disappointed at Checkers Diner. The food can be as simple as chili, hamburgers, and then show off with grilled salmon with a delicious cucumber salad around it. The soups are always delicious. I especially liked the tomato basil. Salads are crisp and very green. (not the plain old iceberg lettuce other places use)
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