Worst salon experience I've ever had!. I will never go back to this Salon. All I needed was a blonde touch-up. My hair's been dyed blonde for years and nothing like this has ever happened before. Crystal, the lady who did my hair, used a full color, not foils or a cap; she just brushed it into the roots, which I was fine with until my scalp started burning! So she gave me a comb and told me to scratch my head and it would help. She did ask if I wanted her to take the lightener off, but the burning only lasted a couple minutes so I said no. I was really regretting this later. She rinsed the first lightener out and she said it was a little brassy, so she put a toner on it. My roots still turned out so brassy that I told her we had to fix it. She said that we'd just put a stronger lightener on. So she did, and again my scalp burned when she put it on, but it did go away after a couple of minutes. She rinsed the lightener out and again said it was brassy so she used another toner, and this time all of my hair turned out brassy (she had put the lightener through all of my hair this time.) And because the front of my hair was so porous, it had turned GRAY. She started asking the other stylists what she should use. Although two other stylists were working, they had no clients. After talking with one of the other stylists, they came up with another color to try. And this time my hair turned out ORANGE, flat out orange. She wanted to try something else to fix it, but I said no, just make me a brunette. Three tries is plenty for a simple blonde touch-up. I told her I wanted the orange tone gone when she colored it brown and we decided on the lighter color instead of the darker. As she was rinsing the color out, she said "I'm glad we used the darker color, it turned out good." Which it didn't and I asked for the lighter. My hair turned out almost black, with an orange hue. Then she started giving my a lecture about how I needed more than a trim. Well I guess I would after having my hair dyed and toned 5 times in 4 hours. So I told her to take off a little more than a trim. She cut off 3 inches and she tapered the front, which it was not tapered in the first place. It's the WORST haircut I have ever had. I had fairly long hair with lots of long layers. Now it's a lot shorter and choppy. Just sections that don't lay right. It looks horrible. I went in wanting a blonde touch-up on my long hair, and 5 hours later I left as a brunette with choppy, sectioned layers. And my scalp was red and sore from the burning for days. Here's the best part, they charged me $100. There's no question why I was the only customer in the salon for 5 hours; horrible service from incompetent stylists!
Great Spa and Salon. Great spa and great hair girls. I'll definately be returning. watch out the address is wrong... they have moved to 2211 NW Military HWY Ste 110
Beautiful Nail Set. I was referred to Personal Touch by my friend and was so pleased with my new nail set for the holidays! Kristy worked on my nails with glitter acrylic to make my holiday season complete. She did not use a drill like those other places do, so i was not afraid of damaging my nails or skin. While I was there I noticed alot of people leaving with great hair color and styles...I'll defintately be back for that!
Amazing Salon! One of my best haircuts!. I went here based off of all the great reviews this place has received, and I'm sure glad that I did. I had my hair cut by Sammie a couple weeks back, and I must say it's been one of the best haircuts I've received, I'm still getting complements on it. =) I would definitely go to her again for my next cut.
Great Haircut and Awesome Color. When I first walked in everyone was very friendly. I gave the receptionist my name and told her I had an appointment to see Sammie. It was great I didn't even have to wait for my appointment Sammie finished with the customer in front of me and took me back immediately. I told her that I really need a change in color and I also needed help with my hairstyle. We discussed my options and decided to go with a medium brown on color and to go with a shorter haircut. I must say I felt very comfortable with our decisions. After she finished doing my color she cut my hair. I love the color it is Awesome and my new hairstlye is Great !!!!! Not only did Sammie take care of me that day she will continue to take care of me for now on. I will return for my future appointments with her because she is very knowledgeable about products and she took the time out to show me how to take care of my hair. It was a very Wonderful experience and I hope others will try this Great Salon too. Everyone at my place of employment loves my new look. They all comment on how Great my new hairstyle is. I've let them all know about the Salon. I told them that you get treated like a Queen when you go there. Don't just take my word for it stop by and check them out. This is truly a Salon that gives Service with a Smile.
Best day spa!. I recently went for a day of relaxation and it was amazing! Everyone is so friendly; I felt like I was hanging out with friends! The other clients were also friendly and at ease, made it more enjoyable. I understand why they are regular clients. My massage was just what I needed to work out my stress, and my facial left my skin feeling wonderful. I cannot wait to go back and take a friend.
Loved it!!. I had been deciding what to do with my hair and not liking how long /unmaneagable it was getting....until Sammy gave me one of the best cuts i have ever had!! She cut it just perfect and i get compliments on it daily. Sammy was also very friendly and had a cute laugh. I would recommend this spa to anyone wanting a time to relax and to be around fun, enjoyable people!!
Love it! Love it!. This place is the best! Everyone is so friendly and you can tell they love what they do; it shows in the quality of thier work. Sam does my hair and she does an AWESOME job! I get compIiments all the time! I enjoy the time I spend there. The salon is clean and comfortable; I feel like I am hanging out with friends. This is by far the BEST salon and spa I have ever been to.
Will not go back!. Sammie, was very impersonal, preoccupied, unfriendly. Overall, her heart was not in it. I had to have my color redone three times. She obviously did not listen to what I wanted to have done. I will not go back!
Walked in and got the Best cut !!. I was in need and in the mood for a hair cut when I came out of the bank, I was tired from work, had little time, not a lot of cash, no regular stylist, no appointment, not really even an idea of what style I wanted but I saw the words "Stylist" and "walk in's welcome" so I decided to take a long shot. From the moment I walked in I was treated like a VIP. The cute girl at the counter started searching for a slot for me and to my amazement Crystal Martinez was available. Crystal got me a diet coke and talked to me about what I wanted and needed in a hair style to fit my life style. I work on the floor at a hospital and summer is coming and I am aging so I need a style that I can pull back but still have a "style". Crystal got to work and gave me the best hair cut and style that I have ever had! I am so happy with my expierence there! See you later for my color. Thanks Crystal and everyone at Personal Touch!
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