Gold's Gym

Doesn't Recommend

Benjamin F.

Joined 2 years ago

Select a different club. Facility needs repair and overpriced for old, mismatched equipment. Very small indoor pool and no outdoor facilities.

Excellent trainer staff for classes...hopefully, they're able to get better opportunities someplace else.

Indoor child care facility adequate but looked progressively dirty over time. Really liked child care staff until one employee tried to give my kid to the wrong person and wouldn't listen when the other person wanted "his kid instead".

Inept management & admin team. On my 3rd attempt to fix a billing error. Never able to talk with same person twice. Computers always "down" or staff of the day at front counter unable to sign in or don't know how to use computer system. Staff loses paperwork and not really interested in my copies. Really enthusiastic manager talked to us nonstop when we joined. Will not talk to us about billing dispute...always out of the office.

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bballfrz

Joined 4 years ago

Expensive but Decent. I've been to every location of Spectrum in San Antonio. The facilities vary and they've removed many of the racquetball courts. Generally speaking, the machines are in good shape and towel service/shampoo/spray deodorant and (free) lockers with built-in locks is available. Front desk employees are nice, Salespeople are stuck-up. Expensive ($140 per family without child-care) and doesn't have facilities outside San Antonio, TX and California. However, San Antonio is fairly well covered.

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Contributor

Joined 10 years ago

Editorial Review by Leilani A. Wertens. Bandera Pointe fitness center offers members a pool, over 50 group fitness class, a women-only exercise area and a wide range of cardio equipment and free weights. Amenities include unlimited towel service, personal TV screens and free exercise and nutrition advice from personal trainers.

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ballboy4u

Joined 6 years ago

Great bikes!. I'm an avid cyclist and love to do spin classes. When I checked out this club I was impressed with the staff and the cleanliness, but what really blew me away were the cycle bikes. They are the mack-daddy of spin bikes. After taking a class, I was hooked, I joined my entire family up on the spot.

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moms2u

Joined 6 years ago

A great place to swim... I went looking just for a place to swim, and did I find a great place. The pool at the club is beautiful, it's always crystal clear, and the perfect temperature. The staff was so helpful, and they even provided towels. After my swim, I spent some time in the hot tub and dry sauna, both were so clean. As I was leaving the young man working the check in desk said good bye, and used my name. It was only my 3rd visit, very impressive!!!

I'd reccommend this club to all my family and friends.

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tylerfitness

Joined 6 years ago

BEST TRAINERS!. I have been a member of Spectrum for about a year now...It's an awesome club to workout at...it's always clean and the staff is always so helpful. They are always making improvements to the club and trying to make working out exciting. I highly reccommend gettting a personal trainer. I thought I knew what I was doing in the gym and always made small changes but since I hired my trainer the pounds have just fell off! We all need a little motivation sometimes! It's worth the money to invest in your health and the luxury of Spectrum Clubs!

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tigger2u

Joined 6 years ago

Unsurpassed service. If you haven't been to this club, get by there today. The service is out of this world, the place is so clean. I've never been to a club before that provided you everything you'd need from towels, built in locks, even tv's on the machines to keep you distracted from your workout. The smoothie bar is cool to! The staff was all really friendly, and helpful. Go check it out.

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livefit

Joined 6 years ago

Great Fitness Club. I was visiting a friend in San Antonio for the week and needed a place to workout. My friend mentioned the Spectrum Club was the closest to her house. I decided to try it out and I can't wait to come back to San Antonio just to workout there again. I am very picky about the type of equipment at gyms and I was very impressed with the how new the equipment was and how clean it was. The cardio area was awesome too! My favorite part of the club was the complimentary amenities in the locker rooms, shampoo, conditioner and body wash...I would highly recommend this facility to anyone that lives or visits the area!

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jmoreno10

Joined 6 years ago

spectrum the greatest customer service experiance that I have ever had, as well as the top of line equipment in town. As I walked into the club the front desk staff was greeting everyone by name, that was impressive in it's self, they had big smiles on there faces and they looked like they realy enjoyed what they were doing. Then someone else came to me and showed me around the club. The club looked awsome there employees talking to members also greeting me as I passed by them. Let me tell you a little bit about there club, They had top of the line equipment with flat screen TV on them where you can watch what ever you wanted to watch. There machines were all clean even the carpet looked new. It was nice and bright so everything looked alive in there and all the people were vary friendly. So I strongly recommend Spectrum Athletic Club at Bandera Point for everyone and enyone who wants to enjoy there time while working out!!!

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saprano

Joined 6 years ago

My New home. Well What can i say. I have been a member of several health clubs over the years but it seems that i have finally found a home with Spectrum. The customer service is out of this world, I mean the guy at the front desk Ceasar knows me by name and always greets me with a smile and tells me to have a good workout .

I love the fact that there is no contract and when i get called to duty I can freeze my account with no charge.

The best part of all is that with the new health miles deal they have going on they pay me to work out