10/17/09

Believe it

by goldiestar12

No way, never again. I've never been to this restaurant before but visited because of a wedding dinner. We had a limited menu to pick from because of the event. We were a little late so we didn't get to eat the appetizers. The plate was okay. Maybe my expectations were a bit high but they were located on Broadway across from the Witte Museum and located near Alamo Heights. What we got for the price we paid, we could've gone to Taco Cabana and got the same amount of food, FRESH and cheaper by $6. It was weird how fast the food came out. We didn't get to eat the appetizer so when they brought me the bill, I noticed they didn't give me credit for it. The manager immediately closed her eyes and shook her head and simply said "That's the price of the plate, sorry". What kind of customer service is that? If she wasn't going to give me credit for the food NOT eaten that I paid for, she could've offered a coupon for a free appetizer for my next visit, a gift card for the amount of the appetizer OR offered to have them cook it for me to take to-go. Not very good customer service, would've gone to Mi Tierra's in the Market Square. Cheaper for the same food, their salsa is way better and the tostada chips don’t come from a bag, they make them fresh and waaay better customer service. On top of that, Its located in downtown San Antonio. I’m Mexican-American and do not recommend this restaurant to anyone looking for good food for a good price.

• Pros: Located on Broadway
• Cons: Customer Service sucked and over priced, WAY over priced

08/14/09

Excellent Establishment

by SanAntonio

Wow, I'm not sure what restaurant Yaxx stepped into, but it wasn't Tomatillos. I've been going to Tomatillos for several years and have never had a bad experience. The food is great, the ambience is lively, and I always have a great experience.

It's convenient to my office downtown and it's one of our favorite places to go for lunch.

It's a great restaurant and does get packed on the weekends, so maybe that's why yaxx found themselves waiting a bit; how loooong is lllllloooooong? I go there to take my time, be attended to, and RELAX.

Overall i think this restaurant is fantastic. Don't believe everything you read, including my comments, visit Tomatillos and make your own conclusions.

• Pros: Close to Downtown, Great food, Great Service
• Cons: Nothing

08/03/09

Horrible service, rude staff, disgusting food!

by YaXx

This is the worst "restaurant" I've ever been in San Antonio...

The host was so rude and didn't say Hello, Welcome or nothing... just looked at us and says "yes"? What!? How do you say just yes!! you're supposed to say " Hello, Welcome or something similar to greet the people!

We had an event early this year in there... close to 40 people... and there was this lady... OMG! her name was Helen or something like that... she was rude and by the way she was looking at some of the people in our tables, she was profiling...

Then, the food... disgusting and overpriced! and COLD!!

It took a loooooooong time to served drinks that actually I went to the bar by myself to get us some drinks!

I do not recommend this place! don't go there... It is actually a waste of time and money!

First time... LAST TIME, Period!

Too bad they called themselves "best places in San Antonio" Yeah right... to scare customers away!!!

• Pros: NOTHING!
• Cons: EVERYTHING!