Sushi Zushi - Downtown

06/01/11

1st time to ever go - will NEVER go to this location AGAIN.

by Emilie4Eons at Citysearch

I am a Sushi Zushi fiend. I get the same thing every time....crawfish dynamite (an appetizer). I came into this location (alone), was invited to sit at the bar and ordered a drink. I ordered my crawfish dynamite, and ONLY that....after 20 minutes I was wondering where it could be....they were not full (this was on a Sunday at 6:30)....nor were they even close to being on a wait. After 30 minutes, the manager and bartender "noticed" I hadn't gotten my ONE appetizer that takes all of 3 minutes to make. The bartender told me they were a little backed up and that it would be out in a minute. After 45 minutes, it finally came and the manager said he would take it off my bill. I was going to order more, but this experience completely ruined my night. I felt completely neglected (even though I was sitting right in front of them, and was the ONLY person at the bar) AND he still charged me for the appetizer, not the drink, did not try to make the situation better and certainly did not try to invite me back. It was the worst SZ experience I have ever had. I will NEVER come back to this location. EVER.

11/23/10

Delicious as far as I know

by LolaLee at Citysearch

I often judge a place based on how delicious their salmon skin rolls are...

They were delicious, I haven't expanded beyond their sushi or sashimi, so I am wouldn't be a good judge of that. But the food that I have eaten there has been yummy!

nothing I had smelt like raw sewage! O.o!

02/16/10

Run away from this place!

by stylegal543 at Citysearch

Went here for dinner and was served expired food that smelled of sewage! When I brought it to the servers attention he validated their intention by saying the vendor hadn't been there in several days!!! This guy then tried to charge me for it, not to mention the worst service I have ever recieved at a dining established by a server with 2 year tenure... This place is gross-

• Pros: for those that like expired, not edible food!!!!
• Cons: Bad service, bad food!

05/06/09

wonderful sushi experiance

by ravingredhead at Citysearch

over the past year and a half my husband and i have spent a great deal of time at the restraunt downtown and have NO bad experiances. there was a particular manager who might i ad is is no longer there that made the experiance a little less enjoyable but never as terrible as written by some of the other commentators. I'm sorry to say it folks but never have your expectations set too high at ANY restraunt, you're going to get your heart broken. Also the attitude that you project is going to affect the service you get, no one wants to wait on a snotty know-it all...sorry it had to be said, i'm a waitress. Also, in coming to a southern state in search of quality sushi, please realize there are going to be ingredients supplemented to suit the locals, not all business is strictly sushi experts. Anyways! The restraunt is fantastic. The servers are hospitable, funny, and attentive. the back of the house crew is prompt, and although not ":authentic" japanese chefs at the downtown location, they are incredible weilding a knife of that proportion with such skill and training, and if you're still not satisfied have a chat with either of the managers and i promise you'll have a smile on your face by the time you walk out of the door. Thank you for your time folks, enjoy the wonders of downtown SA!

• Pros: food, service, atmosphere
• Cons: i'm at a loss

04/02/09

Absolute Horrible Service

by XIE at Citysearch

My friends and i came to San Antonio for a vacation, we asked our hotel staff what's a good sushi restaurant around here and she recommended Sushi Zushi. So we came here to give it a try. First walked in, we didnt know if we were suppose to seat ourselves or wait?...looked around if there are any host or hostess...none...waited for like a minute then we just sat ourselves..

The Menu was HUGE..there was a lot of sushi that wasn't much different from each other..

When we got our food it was mediocre...nothing great about it...my friend didnt get his food yet...and everyone else did...and i asked our server where is his food...he said it's coming right now...all my friend order was a sashimi assortment..which should be the easiest and fastest to come out...he waited another 10 minute for it..then it FINALLY came out. My other friends and i already finished our food when his food just came out. And on top of that, he got my other friend order wrong..but she said it's okay.

It was a horrible experience...we just paid the bill and hurriedly left the place. Never are we going back there again.

• Pros: nice decor
• Cons: bad service, sushi were mediocre