Emma's Bakery (Reported Closed)

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Dingo5811

Joined 3 years ago

Loved it. I feel bad about other's experiences....but I felt compelled to sign up for an account so I could share my experience. My son and I went in for some cookies for a thing at his school. They were super nice and very patient as my 6 year old picked out just the right cookies. The cookies were delicious. The teachers at the school asked me where I got them b/c they said they were the best they had eaten. I think maybe one or two had a not great experience, and that is too bad. But, I would give them another chance!

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NewOwner

Joined 3 years ago

New Owner. I am the new owner of Emma's Bakery. I would like to invite everyone to stop by and visit the shop. I have read the reviews and am saddened to hear about the experiences past customers have had but I urge you to return. I have all the same recipes as the previous owner but I am classically trained so I put my little twist on everything. Please visit my business page on Facebook under Baby Cakes Bakery in San Antonio. As far as prices go, my only response is you get what you paid for. Have a wonderful day and hope to see you soon!

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mrpcookie

Joined 5 years ago

You Could Do It Better Yourself. I recently contracted Emma?s Bakery for Christmas cookies. I was promised that these sugar cookies would be about the size of the palm of your hand and would be simply but artfully decorated and ?quite cute?. Although Emma?s Bakery was about half of the price per cookie than other bakeries, the craft was well below that.

The first complaint was about my time. I had asked for the cookies to be ready at a certain time. I even confirmed the pick-up time twice. When we got to the bakery, we waited about 20 minutes while they were boxed up. Apparently, she had just finished them!

The main complaint I have is about the cookies themselves. The cookies were not uniformly rolled and so few cookies were as promised. Most cookies were tiny and very thin. Additionally, the cookies were unattractive. The inexpensive powdered sugar icing was barely there. It was so thin that you could see the cookie underneath. Instead of decorated cookies, we got messy blobs of colored icing. You could tell that no tools were used because some had fingerprints!!

It was awful! My husband and I had to present the cookies the next day so we didn?t have many choices. We ended up going to the grocery store and purchasing ingredients for powdered sugar icing and decorating tools.

The decorations on the cookies consisted of white and red icing. We ended up re-icing and redecorating all the cookies?over 200!

I feel very disappointed in the product that I received. I feel that Emma?s Bakery is not a true bakery. While her items may taste good; our cookies were standard sugar cookies. She does not take the care and pride to make the items look beautiful. I feel scammed and wished that I had paid a little more at another bakery and had received an excellent and beautiful product that I could feel good about giving away. I hated having to redecorate cookies that I paid a lot of money for someone else to expertly craft

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ginaa13

Joined 6 years ago

Nice little place.... Try the thumbprint cookies and the pumpkin pound cake! Everything is made from scratch, a bit overpriced though...