M & M Orthodontics
San Antonio, TX 78249
Phone: (210) 696-3001
User Reviews for M & M Orthodontics
06/23/2008 Posted by jadefire
my experience with m&m was actually quite pleasant. I was recommended by a co worker who takes her son to another location and have heard the buzz about m&m. I actually go to a different location on the north side of san antonio. I can say from experience that yes the office is a busy but despite this the customer service was still good. I myself did not understand the "patient only" in the back rule until it was explained by the front desk that it is for safety and to keep a more clinical environment which is totally understandable. As for the crowding the office I go to is a lil small for the high volume of patients but I heard a new office is in the works on Braun :)Frankly, I'm glad there is a crowd because I'd be worried if there were no one in the waiting room.
Pros: friendly staff, very informative, Doctor is hilarious and professional
Cons: parking
03/24/2008 Posted by kipp113234455
Start off nice privite room, personal visit from the doctor. After the initial welcoming it is all down hill. Long lines, inexperienced personnel. They reuse appliances and patients are literally toe to toe. When I asked about this, I was confronted with them explaining to me how poor these people are, and how they (people in the waiting room-(customers). Have no choice. They also explained to me that no parents are allowed into the procedure area because they are " loud and noisy- and, I dont want to hear them yapping all day" I don not recommend this place and more specifically the one Potranco.
Cons: ambience, small spaces, large crowds, lack of personality
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