Coldwell Banker D'Ann Harper, REALTORS Property Management

(210) 483-7040

18756 Stone Oak Pkwy Ste 301 (1604)
San Antonio, TX 78258 29.6104 -98.4826

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Neighborhoods: Stone Oak, Northeast San Antonio

Hours:

Monday - Friday

8:30am - 5:00pm

Last updated 9.29.11

1 Star Rating: Poor

11/23/11

SAVE YOUR RECORDS AND RECEIPTS

by tracya1120 at Citysearch

Horrible experience with property management!! They lost our rent receipt and we received multiple calls exclaiming that we were late on our rent and needed to pay late fees. It was only when I drove 30 minutes up to their office and showed them my receipt that they realized their mistake - mind you, no apology was ever made! It takes weeks and several nagging phone calls to get anything fixed. We complied in every way upon move-out, yet were docked over $500 for nail holes that were there before we moved in! Granted, I didn't write "miniscule nail holes" in the inspection sheet upon move-in, but I didn't realize "miniscule nail holes" were note-worthy, nor did I realize they would cost me $500!! An expensive oversight on my part. All this despite the inspection guy telling me verbatim, "I wish all renters kept their house as clean as this one". Write EVERY detail, keep every receipt, photocopy every document and keep track of every conversation or phone message you have with these people! Side note: We used a realtor from D'Ann Harper to purchase a home, and she was fantastic. Our negative experiences have been solely with property management.

1 Star Rating: Poor

09/06/11

HORRIBLE REALESTATE COMPANY

by Ron Hahn at Citysearch

Terrible experience with this realestate company, made an offer on a house which they had told me was accepted only to find out at the home inspection that they never got the seller to sign the contract and that I didn't have a valid contract!

I don't believe this company to be ethical, I will never do business with them again!

1 Star Rating: Poor

06/23/11

2 Days and already regrets

by trae2740 at Citysearch

Only lived here for two days.

What a mistake, I already regret renting through them. On top of that I have to deal with them for one whole year. I am taking pics of every little scratch there is. Thank you all for the warning. The people at this business are very rude, like to call you a liar, and certainly don't want to listen. Should have done my research before signing with this business. There is such thing as attorney, so while I am already being disrespected by the employees and vendors that work for them, I can assure you that they will not rob me on top of that.

1 Star Rating: Poor

03/24/11

BAD EXPERIENCE

by VICKIGLOSSON at Citysearch

HAD A BAD EXPIERENCE, RENTED A HOUSE FOR MANY YEARS, A OLD HOUSE THAT NEEDED A LOT OF WORK.....COULD NOT GET WORK DONE....WHEN LEFT WANTED TO BILL ME FOR DAMAGES THAT WAS WORK THAT I HAD BEGGED TO BE DONE....PUT ON MY CREDIT AND HURT ME....TRIED TO HAVE A MEETING WITH MRS HARPER, VERY ELDERLY AND TREATED ME AS BENEATH HER , AND SHE DID NOTHING TO ASSIST.....WOULD NOT SUGGEST ANY ONE RENT FROM HER

1 Star Rating: Poor

08/31/10

RUN.......RUN.......AND DON'T LOOK BACK

by sd30 at Citysearch

THIS COMPANY SUCKS!! TAKES FORVER TO FIX ANYTHING AND PROBLEMS WERE SOUGHT AFTER A WEEK WE MOVED IN AND ARE STILL NOT FIXED MONTHS LATER. RENT IS PAID BY AUTO DEPOSIT EVERY MONTH!! THIS IS THE WORST PLACE EVER! THEY ARE ON THE BBB AND IT IS BAD..PLEASE DO YOUR RESEACH BEFORE YOU STOP HERE!!! I RATED ONE STAR BECAUSE THE REVIEW DON'T HAVE MINUS STARS!!!!! THIS PLACE IS HORRIBLE.

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