Hair Studio Sonterra

Recommends

jod00

Joined 7 years ago

Very Satisfied!. I would like to take the opportunity to let you know what great service Ive received at this salon. I came to Great Hair Studio due to a Color Nightmare created by a previous salon. I wasnt sure if my hair would ever look right again. Luckily, this salon was able to correct the color mistake to make my hair look and feel like it used to be.

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sonia01

Joined 7 years ago

Excellent Job!. artha cuts and styles my hair, my sons hair and daughters hair very well. She always does an EXCELLENT job. I wear my hair long and I have had enough bad experiences to say away from any stylist I dont know. After having Martha cut my sons hair a few times, I decided to let her do mine. I am extremely pleased with her work!

I recently made what for me is a radical decision. I decided to have my hair highlighted - I have never had my hair colored - Martha was the one who did the highlights (which took quite a while considering that my hair is to my waist) she also recommended several hair products that I have been very satisfied with. She is very knowledgeable and skilled at her job, and I would like to say again that I am VERY, VERY pleased!

The Staff at the studio is always very personable and friendly. I am always impressed when staff members remember peoples names - especially since that is not a skill that I possess. Your staff always greets me by name and are always friendly and tolerant during the time that my son decides to act his age.

Recommends

jayne01

Joined 7 years ago

#1 in My Book!. Your salon is rated #1 in my book. I have told many friends of the great customer service and courteous people at your salon.

Pat always does an excellent job on my hair and I receive many compliments! I also appreciated the reminder calls for my appointments, they are very helpful.

Recommends

sandra01

Joined 7 years ago

I'll Keep Coming Back!. I've been going to Great Hair Studio for over a year. The only complaint I have is, I didnt find it sooner. Ive never had a bad hair experience here, and Im very particular. The quality of products have never left my dry or damaged and this is on a consistent basis.

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ashby13

Joined 7 years ago

A Very Enjoyable Salon. I must say that being new to the San Antonio area, it was freightening to go to a new salon. I had recently had a bad experience with a stylist in another city, so I was bit apprehensive. I tried Great Hair Studio and was very impressed with my stylist. Debbie was alot of fun and very talented. She listened to my desires and created a style that I loved. I would definitely recommend Debbie for your next haircut.

Doesn't Recommend

jessiesherm

Joined 7 years ago

Terrible Customer Service. At first I was very pleased with the hair cut and highlight job that I paid $160 for (not including tip) however upon viewing my hair in the natural light it had a green tint to it. So I returned to the salon to get it fixed and was given a toner and told to come back if I still was not happy. Upon further inspection half of my roots were not even highlighted and the green was gone. I was upset and called to recieve my money back. The receptionest I spoke with told me that was not an option and that I should come back, yes a 3rd time, I explained to her that I did not want to have to return yet again for a service that should have been right on the first visit. She told me there was nothing more to do other than wait for the manager to call me back. I informed her that I had all the intentions of writing a poor review on city search and she replied that I was only one customer. Apparantly the days of one customer being important are long gone, at least at this salon. Also, the manager never returned my call. I did not get what I paid for, and was treated like my business did not matter. I should have ogne to Super Cuts for the $9 special at least their bad serivce comes with a friendly smile and a come back soon. I DO NOT RECOMEND THIS SALON!

Recommends

almd

Joined 7 years ago

Great!. I went in for a haircut today and the amount of information the employee could give me was excellent; virtually every question I could think of was answered. Every worker there was very friendly and welcoming, the service was incredibly efficient, and, as a male, the reading material was just what a male would want to read - a men's magazine (recent GQ), with practical hairstyles, not a catalogue of hair fashion statements from older generations. Would definitely recommend.

Recommends

teaser27

Joined 7 years ago

nice and neat. Just had a wonderful time. Armando styled and colored my hair just the way I wanted it. He really listened to what I wanted and made some excellent suggestions. The glass of wine added a touch of class to the experience. I will be back.

Recommends

bahnsah

Joined 7 years ago

not so good. I was really upset when my hair did not come out even close to what I wanted. The stylist had another client come in so I was stuck with what they gave me. I had another appoinment to re do my hair and get what I wanted. When I arrived I was told that they could not do what I wanted because of what had already been done! Gee thanks.

Recommends

brook12

Joined 7 years ago

Great Hair ...Great Color. They do it all when it comes to hair. I had color, highlights and styling done, and it turned out excellent. I will be back.