10/06/09

unhappy

by horriblyunsatisfied

unfortunately we NEVER actually made it to the treatment center due to the VERY unprofessional and rude staff, office mgr in particular. putting a human person at risk of treatment (or NON-treatment) obviously the work load is too much. i am baffled at the disrespect and improper conduct received from this person, the unprofessionalism and how the NON-care of a patient has no affect on someone who is in the profession of caring for people...and in a clinic most of all. I am sorry that this has happened, but most of all to the patient in which NEVER received this MUCH NEEDED treatment for the illness at hand, placing the patient at a greater risk.

• Pros: NONE
• Cons: office staff

11/03/08

willing to work with your insurance for medicine

by mm15827

Castle Hills Infusion Center is great. Staff is very friendly and professional. They were the ONLY infusion center I could find that would let me order my remicade through my pharmacy plan. Every other one I talked to would only do the infusion if I bought the remicade through their office. The cost would have been 10 times greater. Highly recommend for your medical needs.

• Pros: People and flexibility
• Cons: Billing system could use work but people are willing to help

04/17/07

Best Infusion Site In Town

by dalehnson

HIghly recomend, I would not wnat to get my infusions naywhere else. I went to three other infusion centers in town, adn this place is by far the best. Doctors on site. RN's at staff know their stuff, they are hihgly trained, and have the best clinical skills of any nursing staff I have been around. THey have a great place, and even give food. THey are very friendly and know a geat deal about thir medications and treaments. THier staff is top notch A+!!