Retail income-tax preparation franchise helps taxpayers navigate the IRS with free consultations and satisfaction guarantees.. In Short Started in 1997 by John Hewitt, founder of tax giant Jackson Hewitt, Liberty is perhaps best known for its "lady liberty" figures dressed as the Statue of Liberty waving down customers on the street. Once inside, Liberty offers expert advice and state and federal income-tax prep services, from online filing to audit assistance and old-fashioned paper returns. Most offices are open year-round and offer free satisfaction and accuracy guarantees.
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