03/19/09

They are rude and mean

by TracyLynn

There were 6 of us who went to the downtown location for Sunday Brunch. We couldn't get a hot cup of coffee to save our lives, despite being the only people in the whole place. Our food came to our tables cold - though we were still the only customers in the whole place. It would have been tasty, were it not cold. The waitress was scared for us to complain because she would have to pay the bill. When we talked to the owner he was awful and mean and very very rude- had no room to just discuss what went wrong with the meal. He probably made that poor waitress pay for it all. I will NEVER go there again - and I work downtown and actively discourage tourists and visitors from going there. He was just that mean.

• Pros: the food is good - but it was served cold - Owner is mean
• Cons: Very mean and rude owner - didn't care about bad food

01/25/09

Downtown location is better!!!!!

by bavery00

This Cafe is like the bomb! the menu has an abudance of selection on it. and the wines are great!! and the service is good!! but not at this one. Go to the one downtown 123 auditorium circle san antonio tx

The service at the downtown location is Nicer and the male servers are very attractive and very considerate

• Pros: great service with male servers
• Cons: needs perfecting

11/27/08

intimate affordable dining

by ambleforth

I have been to the "Cool Cafe" a few times, its of the few decent privately owned spots amongst the many big box slop houses thronging 10 and dezavala and a nice place to take my wife for a quiet dinner. The dining room is warm, intimate and clean, and the prices are very reasonable. They have the hummus down and the other appetizers i've had were generally very good as well. I hardly order entrees here any more because they are always disappointingly under seasoned as are the wonderfully creamy roasted potatoes that accompany them. I've tried them for breakfast as well and was disappointed with a thin omelet resembling a crepe filled with, again, under seasoned veggies, coffee that tasted like it had sat on the warmer until it was bitterly burnt, and a side of salsa straight a jar, a veritable crime in this city. Really great potential here, execution could be better.

• Pros: ambience price quality