(210) 532-3396
875 Hot Wells Blvd
San Antonio,
TX
78223
29.3688
-98.4488
Neighborhoods: Central San Antonio, Highland Hills
not safe
by cnunez
My husband went to drop of my son at 630am 9i had to go to work early) n he called me and he said hed rather not go to work then have to leave him there. Which is crazy bc even if hes super sick he still goes to work i was shocked. He said when he got there nobody was in the office where "diamond" usually is supposed to be. He said he had to walk in there all the way to the back.(when you walk in the first room is the office then theres a door which leads to the classrooms) he said he just followed the screaming...( which can you imagine any one could have walked in there)he said there was only one lady there with SEVERAL children running around obviously she was understaffed my husband said they where from different ages ...when i would pick him up the director diamond was there with the kids OUTSIDE the facility ON THE STEPS mind you with her 3 kids and my 1 yr old and 2 others just waiting so she could leave. I just though that was sooo unsafe. They dont know how to run a daycare, i mean why would she just have the kids outside the office and classrooms in the front like that. It was still like 5:50 and they are supposed to close at 6. Even if a parent is running late they cant have them outside like that. The teachers are supposed to stay until ALL the kids leave but they just leave and dump who ever is still there with diamond . In my opinion its NOT professional at all they say it opens at 6 but you go and there is ONE person there. And yes the staff could be more friendly . I have gone personally seen them yell at the kids. they hire these young girls who have no patience im talking about the 1 to 2 yr olds. . The only good thing i can say is that in the back where they have the 3 yrs old the teacher is very nice and she does take good care of them she is great. But in the front where they have the younger kids its a mess. If you go into the office read the yellow inspection papers on the wall by the door i read them and well actually having been going there for about 2 weeks wasnt really shocked at what they had found but it was gross. I would NOT recommend this place to anyone with young children
DISHONEST!! THEY DO NOT CARE...
by Worried
I had all three of my children there. All three were picked on by an 11 year old who was physically violent and gropes the younger children. They are understaffed and hire anyone off the street to care for these children. One teacher shook my son's arm. Another kicked a basketball out of his hand because he was getting in the way of the basketball game. The teacher told me in front of Diamond the "Director" that he could not stand my son. The 11 year old sliced my other son's palm with a tree branch and the teacher did nothing. She didn't even tell me! I have the pictures to prove it! Becareful. If your children attend the daycare center check on them. I didn't and I regret it. DIAMOND YOUR A LIAR!
- Pros: Example: best croissants in town
- Cons: What are the drawbacks?
I am Sorry.
by diamcook
I am the director of this center and I am sorry to hear these comments about the center and the staff. I would of like of known who made these comments. We ask that all parents and staff voice their opinion writing or calling myself and/or the owner. We stress open communication with all parents and staff in order for us to us to improve our center. We have set certain policies in place to make insure that the well being of the children is our #1 priority.







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