WASTE OF YOUR HARD EARNED MONEY!. My wife had a pedicure/manicure here and it was a bad experience. They sat her in the chair to do the pedicure and the reclne/massage functions on the chair did not work. She told the woman doing the pedicure but she said "It's okay, it's okay" and continued her work. She was not able to fully enjoy the pedicure but the woman didn't care and hurried her through it. Then came the manicure. Again she hurried through applying the color to her nails and did a horrible job. I wish I could post pictures. Very uneven and got polish on her fingers near the nails. We spoke to two young ladies who were "running the shop" and asked for the Manager. They said she is in Australia. My wife told them about her experience and they made no apologies and said they could not discount the service. DO NOT WASTE YOUR MONEY HERE!
Terrible Rude Service, Poor Quality Product.
This review is actually for Avalon's new location out at the Shops at La Cantera. I made a reservation for eight manis and pedis for my bridal party. When I booked the appointment, the receptionist was very friendly and assured me that we would have absolutely no problem getting to our rehearsal on time with the time slot she gave us.
When we arrived they did not even have chairs for all of us. Then they sat some of the girls in the spa chairs, where they sat for an hour before their pedicures were even started. When I asked the receptionist what had happened to our appointments, she very rudely said, "We got busy." and quickly walked away from me.
Luckily my dear bridesmaids came to my rescue and cornered the girl who continued to be very rude and unapologetic that we would all most certainly be late to our rehearsal. Eventually they convinced her to get the manager on the phone who gave one free manicure to the last of us to finish- 30 minutes past the rehearsal start time. I was very unsatisfied with the result and service. Two hours should be plenty of time to get your nails done when you have made an appointment weeks ahead of time.
To top it off, my manicure began peeling and chipping two days later, as did my mother's and a couple of the other girls'.
Totally not worth the price or the stress. I wouldn't recommend this place to anyone, ever.
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