Finally my quest is over. I have lived in San Antonio for over 4 years and have not found a place to satisfy my self described pizza snobbery. Growing up near New Haven Ct I have been accustomed to gourmet pizza. The ingredients are A+ the service was great, the owner even talked to us for a few just before leaving for a catering gig. My first bite I knew I was in for a treat. The only thing missing was a foxon park birch beer. My husband enjoyed his calzone- he said it wasn't the best but it ranked up there. So if you like small, cozy, intimate atmosphere's you should really try this place
Thank you so much for the kind words - we appreciate the time you took to do this. Please let us know when your in again - we'd love to get you an appetizer or dessert on us : ) lori
Great casual dining and fun!. We go to Fralo's whenever we visit San Antonio and we go in the evening. The pizza was hands down, THE best pizza I've ever eaten! And where else can you "build" your own lasagna! Our waitstaff was very attentive and the owners even stopped by to shoot the breeze! The outdoor dining under the ancient oaks was very relaxing and so out of the ordinary. Now, if you want fast pizza served within four walls, just stop by your corner pizza joint, but if you want to experience the very best of San Antonio, you've got to go to Fralo's.
Wow! thank you for the fantastic plug! we really enjoy serving you all and thank you so much for taking the time to spread the kind words! Please let us now when your in town again so we can take care of your appetizer or dessert : ) lori
The first time my family and I visited there was not seating available inside. (there are very few tables inside) There were tents outside but it was way too cold even with the heaters they provided. So we left.
My wife and I tried again a few months ago. Waitstaff was not particular friendly, the pizza was ok but not what I was expecting. The wait time was not bad.
We will not be back anytime soon. The price did not match the value.
Awe! this is not what we like to see on our reviews. I can say i am terribly sorry that you did not leave fralo's with the best memories. We are definately an outdoor restaurant - and do only have a few tables for inside. Please return so that we can make this better. Please ask for Frank, Lori, Joe, Enrique or Laura - we will take care of your dinner - let us know if there is anything we can do to help further (210) 382-2625 my cell number - Lori
Great Experience, Dog Friendly. We had a great experience and loved the music. The pizza was great and we were even able to bring our dog along so that was a plus!!! We had great service our server was attentive and friendly. I was a little disappointed that we had to pay a corking fee after just having bought our bottle of wine. Overall great food loved the Fralos sampler!!!!
we are glad you had a great experience. I hope you return soon. Please let us know so that we can take care of your corkign fee this time aorund - and remember wednesdays we dont have corkign fee : )
room for improvement. My family and I are very involved in the restaurant business and pride ourselves in creating quality food. We make pizza at home once a week. It has been difficult for us to find pizza at a restaurant that equals to the quality as ours. After reading alot of reviews we decided to try Fralo's. I wasn't concerned about the long wait time for the pizza because at least I was forewarned. However I expect good service when I visit restaurants which I did not receive. We were not greeted when we came in the door and we had no idea if we were supposed to sit down or wait to be seated. After being passed 4 times by employees someone finally shouted over their shoulder that we could grab a table anywhere we liked. Then when we sat it took our "server" 15 min to say hi and that wasn't even to take our drink order. I was surprised that this girl was our server because I watched her walk by countless times never even addressing us. we were sitting right next to the front door and the bar so it wasn't difficult at all to actually just say "hi folks I will be right with you." Finally she greeted us and then came back a few minutes later with drinks. She tried to walk off without asking us if we had questions, or even if we wanted to order anything. I stopped and told her we were ready so she took the order. I have to say the pizza came out fairly quickly. It obviously has improved because we only waited 20 minutes. The pizza was tasty except the bacon was extremely undercooked. As a former chef myself and my husband as a restaurant manager, we both immediately were concerned. It barely had color and looked like it had only had a 3-4min cooktime total. This is not enough for a thick slice of bacon. Towards the end of the meal we stopped an employee to ask about the bacon cooking method, because our server never came back, not even to get us more drinks. He said they cooked in on the stove beofre putting it on the pizza. We showed him the bacon and he said, "oh is that not cooked." It was wiggly and extremely pale, disgusting!!! I have never seen a restaurant try and serve bacon cooked like that. We informed him it was and we couldn't even tear it because it was so undercooked. he just said oh again and walked away. Where was the manager? This was unacceptable. an hour and a half later our server finally appeared with the bill, still never refilling our waters or asking us how the food was. Needless to say this is one pizza place I will never return to and unfortunately have to let others know that it's probably not worth the waste of time. I really didn't want it to be anything like the other bad reviews I read but unfortunately it was right on. and sadly it was on a Tuesday night. Not a night were they can't handle dinner.
first allow me to apologize for your bad experience, as you can see i the owner check and read my reviews every night, so i can learn from our mistakes and atempt to make things better. i know who the waittress was and i would have a talk with her, there is no excuse for her lack of attention to your needs.i would like to ask you to please call me to discuss the "bacon" here is my cell # 210.382.7336. i am wondering how this could have happened because we purchase our bacon precooked then it goes in the"oven" at 550 degrees for 7 to 10 minutes, the employee who spoke to you regarding the bacon was WRONG.as i am writting this i stop and wonder if by any chance you order prosciutto that we do put it on top of the pizza after it comes out of the oven since it is already a cured meat. this could have giving you the appearence of undercooked "bacon" i hope this helps explain your concern. i hope you come back, i would like for you to leave with a better impression.frank
Excellent experience-food, music and fun!. I visited the restaurant last night with a reunion group that kept growing from 14 to 20+. The staff was extremely accomodating as the group continued to grow, adding tables and seats as needed despite it being one of the busiest nights I've seen there. For many in our group, it was their first experience at Fralo's and everyone loved their meals, especially with so many pizza choices. The sampler was a huge favorite! Everyone had a fantastic time and really enjoyed the food, music and having such a great place to reunite! We will be back soon!
This was so fun! i am super glad you made it out - hope you will be back soon : ) lori
very good. I've been to fralo's a couple of times and although it generally takes some time to get your food it has always been properly prepared and flavorful. Plus its nice to sit outside and enjoy yourself with friends and family in a non rushed atmosphere. Great food and friendly staff, great place to go for an unpretentious date. Will return soon.
We purchased a new oven to help us get the pizzas out faster. lately the wait time is around 25 mintes instead of over an hour. We aprpeciate your wonderful review - help to see you back really soon : ) lori
A GREAT TIME!!!. My family is not able to get together very often due to major distances between my two sisters, our parents, and me. While visiting my parents in Boerne, my sister suggested we try FRALO'S for pizza. What a good idea it turned out to be!!! Our server, Melanie, was prompt, polite and very obliging to our requests. The other girl helping her was also a credit to your business. Our wait for seating was short because we arrived early on Saturday (9/20/08) evening. The live musician was fun to listen to and did his best to honor my sister's request. Being from the Chicago area, Pizza here is considered an art form. Fralo's lived up to the raves my sister had given it. We had two salads and two pizzas. Everything was delicious, served hot when appropriate, and was worth the price. The atmosphere was relaxing and gave my family and me a chance to have a good time. Thank you for providing some great memories. Please acknowledge Melanie's great service. I rarely write a business but thought you would appreciate being told about our experience.
How wonderful. I love to open this up and find a customer that took the time to visit wth us about the good things they expierenced while at Fralos. I will definatey take the time to tell Melanie about your review. You are not the first to say she's wonderful : ) We woudl love to have you back. Please let me know when you are coming back - I'd love to take care of your salads next time around. Again - we really appreciate you taking time out of your day to write. Have a terrific weekend. Lori
Yuck!!. We read the reviews and we thought it was good, we went there and first they took a loooong time to attend us, they just passed besides us and didn't pay us attention, finally some girl ask what we wnated and we order, they took 1 HOUR!! I am not exagerating, we wait there for one hour to get our food, which by the way wasn't that good, was very salty, very sensible about cheese and sauce, and they didn't cook it long enough, also very expensive!. Add to that they are just kids pretending have a restaurant, I don't have any idea how they got awesome reviews or even prizes unless they do them for themselves. YUCK! I WILL NEVER COME BACK!
We are truly sorry for your experience. Our meals do take a long time each one is made to order to allow fo individuality. If you ask for it we will make it. We do not add additional seasoning to our food because my wife is extreemly sensitive to salt. I am not sure what you could have ordered that would have been salty - again we are sorry that you did not enjoy your meal. Yes we are young - isn't it a wonderful thing that we have become a part of the community that surrounds us. We have been truly blessed. I woudl like to say that Lori & I do not pretend to know everything there is to know about the restaurant business. We learn from our mistakes and our accomplishments every day. Please come see us we would be glad to fully reinburse you. Frank firstname.lastname@example.org
Gourmet Pizza - Best in SA.
Having grown up in a very culinary family & being a chef myself, I am highly critical of every aspect of food service. Fralo's is a delight.
First, the ingredients are fresh & of the highest quality. They use the best of all the ingredients you are used to: tomatoes, basil, & garlic. However, they also artfully employ a host of ingredients less familiar to pizza such as lamb, artichoke hearts, pine nuts, & kalamatas. Even their cheeses push past the standard with pizzas featuring gorgonzola & smoked provolone (including mozzarella di bufala in their salads & starters!).
But Fralo's isn't using semi-exotic ingredients with any pretense. The menu is well thought out. The palette of flavors, whether familiar or exotic, marry fantasticaly with one another. You won't find that the tapenade or chicharron are on the menu solely to impress ''foodies," but because the end result is a balanced, delicious blend of clean tastes. For example, the heavier tastes of the alfredo & applewood smoked bacon on the Pozzi pizza are countered with light new potatoes & the crisp kick of cilantro. The harmony of the Nutty Chicken pizza's earthy, warm flavors offers half a dozen different tastes that leave none of them overwhelmed, even against garlic chicken. NOTE: If it's your first visit, get the Fralo's Sampler or you're doing yourself a disservice.
The only potential snag in my opinion is when the Texas weather doesn't cooperate. The seating is primarily outside at rustic wooden tables. Find the right day/time of day & you are in for a treat. The live music has been performed by pretty good musicians when I've gone. A pie at Fralo's will run you more than Pizza Hut etc. but you ARE getting what you pay for here.
After my first experience at Fralo's, I was stuffed. I had eaten far too much, but when I smelled more pizzas from the kitchen, they still smelled enticing. That is my ultimate test for great food. Maybe one day I'll get enough pizza to try some pasta. Bravo.
What a wonderful review! I am thriled to read this and wish they woudl all be like this ; ) Please let us know that you have come back so that we can treat you to a pizza for sure! Lori
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