Forum TV

10/16/09

Rude and unprofessional

by Forum TV at Citysearch

I could not find his number and was call by the shop 24 hrs prior to my service. I have two big screen tvs in need of repair. I asked to reschedule because of unforseen last minute circumstance, and he blew up treat me like dirt and then called my job and complained and threatened my boss

10/13/09

Rude dangerous & Rude

by K cross at Citysearch

Called about getting an estimate to get a PS3 repaired, was told I would need to bring it in so he could hook it up to diagnose problem. Brought it in & the place has TV's everywhere...he did not hook it up to diagnose..just asked me what it was/wasn't doing...told him, he then told me it would be 179. to fix (couldn't tell me this on the phone). Had my 6 & 3 year old with me, 3 year old tripped over a plasma TV that was wide open, face down w/wires & metal exposed and cut his arm. The man yelled at my 3 year old "That kid...thrust the PS3 at me and walked away. After I stopped the bleeding in the car I called back to let him know I didn't appreciate the way he treated me and my son & was told to "Go to Hell...that kid almost broke a fifteen hundred dollar plasma TV (laying exposed on the floor by the front door) and continued to curse me as he hung up on me!!!

• Pros: none
• Cons: Did I mention Rude

09/24/09

Awesome Repair Shop

by 196767 at Citysearch

I have taken my electronics to this place since he opened the store. The store is unique it really doesn't look like a TV shop. Since I live in Universal City I asked around because shops come and go and I wanted to make sure I received my things in as good as condition as I left them in. The man promised an estimate within 1-2 days, he called the 2nd day and I gave him the OK to work on my TV-Plasma-X-Box and I picked up all but the XBox because of back orders. I was called when the parts came in 3 weeks and the units all work . I think it depends on how you handle yourself and if you actually take time to read your free estimates. My estimates give a specific amount of time to pick up repaired units because I was told they can't be a storage for the entire city. When my things were ready within the allowed time given I made sure I set up a time so that the person could help me put the plasma in the vehicle. All of my units came back in the same condition I did drop them off in. And the owner seemed to be a pleasant person and I have returned 2 different times for advice regarding what brand he would recommend I purchase for the HD TV which he stated Sony because parts are much easier to get and how to properly install something on my computer. So, I tend not to believe what is written up regarding the Big Screen because what person just will take time out of there day to help someone else if they are rude?

• Pros: Gave a Free Estimate and got back within 24 hrs
• Cons: Not enough parking in the parking lot to load TV